KENNETH GONZALEZ
Hacienda Heights
Summary
Office Services and Facilities Operations leader with over 15 years of experience independently managing corporate office environments, administering departmental budgets, supervising teams, and overseeing vendor relationships. Proven ability to ensure seamless daily office operations, coordinate relocations and facilities improvements, manage contracts and invoices, and enhance workplace efficiency with minimal oversight. Recognized for driving cost savings, improving operational processes, and maintaining polished, professional workplaces.
Overview
23
23
years of professional experience
Work History
Service Representative
Kaiser Permanente
01.2017 - Current
- Provide operational support in high-volume healthcare environment.
- Coordinate scheduling logistics and cross-department communication.
- Maintain compliance-driven documentation and data accuracy.
Facilities & Warehouse Manager
Land America Southland & Lawyers Title
01.2003 - 01.2017
- Oversaw full-scale corporate office operations including facilities, mailroom, reception, and warehouse functions.
- Managed departmental budgets; approved invoices and vendor payments.
- Negotiated vendor contracts, achieving $300,000 in cost savings over two years.
- Planned and executed office relocations and space reconfigurations.
- Supervised and developed departmental staff.
- Daily corporate office operations and vendor coordination.
- Coordinated HVAC, electrical, plumbing, landscaping, and janitorial services.
- Conducted facility walkthroughs to ensure professional presentation and readiness.
- Budget tracking and invoice processing.
Education
Supervisor & Management Coursework
Fullerton College
Skills
- Daily Office Operations Oversight
- Budget Preparation & Cost Control
- Invoice Processing & Purchase Order Approval
- Vendor & Contractor Management
- Facilities Maintenance & Building Coordination
- Office Relocations & Space Planning
- Mailroom & Logistics Oversight
- Process Improvement & Operational Efficiency
- Cross-Functional Collaboration (HR, IT, Leadership)
- Microsoft Office Suite (Word, Excel, Outlook)
Awards & Recognition
Best Department of the Year Award, Most Improved Department Award, Multiple Performance Recognition Awards
Languages
Spanish
Native or Bilingual
Timeline
Service Representative
Kaiser Permanente
01.2017 - Current
Facilities & Warehouse Manager
Land America Southland & Lawyers Title
01.2003 - 01.2017
Supervisor & Management Coursework
Fullerton College