Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Affiliations
Certification
Timeline

Kenneth Egbelughe

Media and Communications Strategist
Regina,SK

Summary

Accomplished Media / PR Consultant and Senior News Manager with a proven track record at Al-les Communications LTD and Nigerian Television Authority (NTA), enhancing client operations and boosting viewership through innovative strategies. Skilled in client engagement and project leadership, I excel in transforming challenges into solutions, evidenced by significant business growth and improved customer relationships.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Managing Director

Al-les Communications LTD
06.2019 - 03.2024
  • Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
  • Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
  • Managed client relationships through regular check-ins and updates on project progress.
  • Enhanced communication among team members to foster collaborative and supportive work environment.
  • Assisted clients in navigating complex industry challenges with strategic recommendations.
  • Identified areas of improvement for clients'' operations, implementing targeted solutions to increase productivity.
  • Developed innovative strategies for clients, resulting in increased revenue and business growth.
  • Streamlined internal processes to enhance team efficiency and improve overall project outcomes.
  • Delivered high-quality presentations to stakeholders, effectively communicating project objectives and results.
  • Coordinated with external partners and vendors to deliver comprehensive solutions that meet clients' diverse needs.
  • Enhanced team productivity with implementation of agile methodologies, streamlining project delivery processes.
  • Transformed client digital strategies, leveraging cutting-edge technologies to enhance online presence and customer interaction.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
  • Increased overall company performance by implementing strategic management initiatives and streamlining operations.
  • Developed comprehensive business plans, outlining long-term goals and actionable steps toward success.
  • Delivered consistent revenue growth by identifying new business opportunities and expanding service offerings.
  • Managed risk effectively by instituting comprehensive mitigation strategies across organization's operations.
  • Implemented robust financial controls and reporting systems, ensuring accurate forecasting and budget management.
  • Fostered inclusive work environment by championing diversity initiatives and empowering employees at all levels.
  • Championed process improvement initiatives to streamline workflows, reduce costs, and enhance productivity.
  • Promoted a culture of continuous learning by investing in employee development programs and resources.
  • Cultivated high-performance organizational culture by implementing robust talent management and development program.
  • Elevated brand recognition on global scale by executing comprehensive digital marketing campaign.
  • Enhanced customer satisfaction and loyalty by developing and implementing comprehensive customer service excellence program.
  • Enhanced team productivity with implementation of agile methodologies, fostering culture of continuous improvement.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.

Senior News Manager

Nigerian Television Authority (NTA)
05.2009 - 03.2024
  • Oversaw staff schedules and assignments to handle programming demands.
  • Collaborated with various teams to uncover issues, identify applicable solutions, and offer guidance.
  • Facilitated programming by coordinating resources and deliverables between departments.
  • Monitored programming schedules, conformance to guidelines and quality.
  • Developed proposals and operational plans within assigned area.
  • Improved program offerings based on changing trends, audience feedback and directives from station owners.
  • Developed new program and feature ideas for station.
  • Developed and implemented new media programming strategy that increased viewership.
  • Negotiated and managed contracts with several media outlets to secure new content.
  • Determined broadcast requirements to plan event coverage and regular programming.
  • Prepared tape for broadcasting by completing final editing.
  • Oversaw crisis management efforts during breaking news events, coordinating rapid response plans while maintaining accuracy in reporting details.
  • Championed diversity initiatives within the newsroom, promoting inclusive hiring practices and increasing representation among staff members.
  • Implemented comprehensive training programs for new hires, improving their onboarding experience and accelerating their integration into the team.
  • Enhanced newsroom efficiency by streamlining editorial processes and implementing new digital tools.
  • Maintained high ethical standards within the newsroom by reinforcing adherence to journalistic principles and integrity guidelines among team members.
  • Collaborated with reporters, editors, and producers to ensure timely delivery of accurate news stories.

Education

Bachelor of Arts - Theatre Arts

University of Jos, Plateau State, Nigeria
02.1997

Skills

  • Problem-Solving
  • Attention to Detail
  • Team Leadership & Development
  • Client Relationships
  • Analytical Thinking
  • Issue Resolution
  • Customer Relationship Management
  • Project Leadership & Implementation
  • Client Engagement
  • Cultural Awareness
  • Subject Matter Expert
  • Delivery Assurance

Accomplishments

  • Achieved policy changes and public awareness through effectively helping with exposing corrupt, misconduct and wrongdoing.
  • Supervised team of 20 staff members.
  • Took on leadership responsibilities within the newsroom to guide and mentored junior reporters, contributed to editorial decisions and helped shaped the over all development in the newsroom.
  • Collaborated with team of 12 in the development and implementation of social media regulation.
  • Successfully completed leadership development training organized by WorldChicago, USA.
  • Played key role role in developing policies to regulate the social media space, ensuring responsible usage and adherence to ethical standards.


Languages

English
Full Professional

Affiliations

  • Nigeria Union of Journalists
  • Political and Security Correspondents of Nigeria
  • WorldChicago Alumni

Certification

  • Leadership Management- Oct. 2022
  • Certificate in Communication Strategy- May 2021
  • Certificate in Political and Security Reporting-2018
  • Certificate in Film Production- 2016

Timeline

Managing Director - Al-les Communications LTD
06.2019 - 03.2024
Senior News Manager - Nigerian Television Authority (NTA)
05.2009 - 03.2024
University of Jos - Bachelor of Arts, Theatre Arts

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Kenneth EgbelugheMedia and Communications Strategist