Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kenneth D Stenzel

Proton Station

Summary

Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.

Overview

24
24
years of professional experience

Work History

Automotive Service Technician Apprentice

Van Alstine Automotive
10.2022 - 11.2023
  • Replaced gaskets, flushed coolant and performed tune-ups as part of minor vehicle maintenance.
  • Assisted in rebuilding, replacing and repairing vehicle parts such as engines, brakes, transmission lines, and electrical assemblies.
  • Raised vehicle on hydraulic jack or hoist to gain access to mechanical units bolted to underside of vehicle.
  • Inspected cars to diagnose problems and perform repairs.
  • Perform vehicle safety inspection for certification.
  • Dismantled faulty assemblies to repair or replace worn or damaged parts.
  • Conducted road tests on vehicles per to verify safe operating order of vehicle.
  • Advised customers on general vehicle condition, work performed and suggested future repairs.
  • Maintained a clean and organized workshop, ensuring a safe working environment for all team members.
  • Utilized advanced diagnostic tools to accurately determine the cause of various automotive malfunctions.
  • Installed new components such as batteries, brakes, belts, hoses, suspension systems with precision and care for optimal vehicle performance.

Assistant Store Manager

Safeway
01.2002 - 07.2021
  • Mentoring team members to increase growth and productivity, focusing primarily on the importance of an exceptional customer experience
  • Assisting our customer with adversity and problem resolution
  • Communicating and listening effectively with department managers and employees about creating customer experience and putting our customers first
  • Facilitating meetings and conference calls with department managers and employees regarding sales, labor, policies, audits, etc
  • To achieve targets
  • Creating effective displays to attract customers and drive sales in a positive manner
  • Analyzing the competitive market to see what the trends are and developing strategies to capitalize on them
  • Analyzing financial reports and focusing on opportunities (sales, shrink, labor etc.) to increase the bottom line
  • Developing strategies on employee engagement, focusing on creating a positive work environment
  • Negotiating with vendors about new products, secure the best pricing, merchandising etc
  • Creating displays and business plans based on the needs of the demographic we serve

Retail Leadership Development

Safeway
01.2001 - 01.2002

Retail Leadership Trainee

Safeway
01.2000 - 01.2001

Education

High School Diploma -

Thomas A. Blakelock High School
Oakville, ON
06-1988

Skills

  • Customer Experience
  • Recruitment & Selection
  • Employee Orientation
  • Employee Engagement
  • Employee Retention
  • Business Planning
  • Sales Planning
  • Training & Development
  • Performance Management
  • Occupational Health & Safety Management
  • Succession Planning
  • Employee Relations
  • Vendor Relations
  • Standard Operating Procedures
  • Budget Planning
  • Compensation & Benefits
  • Strategic Thinking
  • Organizational Skills
  • Relationship Building
  • Visionary Leadership
  • Decision Making

Languages

English
Full Professional

Timeline

Automotive Service Technician Apprentice

Van Alstine Automotive
10.2022 - 11.2023

Assistant Store Manager

Safeway
01.2002 - 07.2021

Retail Leadership Development

Safeway
01.2001 - 01.2002

Retail Leadership Trainee

Safeway
01.2000 - 01.2001

High School Diploma -

Thomas A. Blakelock High School

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Kenneth D Stenzel