Kenneth De Guzman
North York
Summary
Highly trained and disciplined Tactical Security Guard with 2 years of experience in high-risk and high-visibility security environments. Proven ability to assess threats, de-escalate conflicts, and respond rapidly to emergencies. Skilled in tactical patrolling, access control, incident reporting, and enforcement of safety protocols. Strong physical presence combined with excellent observation, communication, and teamwork skills. Committed to maintaining a safe and secure environment for clients, staff, and the public. Certified in First Aid/CPR, Use of Force, Tactical Awareness.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Shipping Department
Global Furniture Group
05.2018 - 04.2024
- Determining viable fulfillment services that have the reputation, work ethic and experience to deliver products on time and in expected condition.
- Preparing invoices that reflect the contents, pricing and destination for application to each package that is shipped.
- Manipulating sophisticated barcode software to document and track each order to estimate arrival, keeping track of orders shipped and verifying when an item has been delivered.
- Researching solutions for increased proficiency in shipping platforms, freight and logistics rates, and innovative ways to protect and deliver products.
- Participating in preparing packages for delivery by prepping contents, attaching shipping labels and confirming that all invoices reflect the correct information.
- Collaborating with colleagues to find solutions to issues that may arise with delays, damaged product or backordered items.
- Maintaining an inventory of packaging products including labels, boxes, envelopes, bubble wrap and packing tape.
Security Officer
Paragon Security
08.2023 - Current
- Performed tactical foot patrols throughout high-traffic areas of the mall to deter theft, vandalism, and disruptive behavior.
- Responded rapidly to incidents including shoplifting, physical altercations, trespassing, and medical emergencies.
- Enforced mall rules, tenant regulations, and trespass notices while maintaining professionalism and public relations.
- Assisted with crowd control during peak hours, special events, and emergency evacuations.
- Monitored CCTV surveillance and coordinated with the control room to track suspicious individuals.
- Worked closely with law enforcement and emergency responders when required for arrests or critical incidents.
- Completed detailed incident and daily activity reports for internal and external use.
- Delivered excellent customer service to shoppers and tenants while ensuring public safety.
Education
High School Diploma -
North West Year Round Alternative
North York, ON06-2019
Anderson College
North York, ON08-2023
Skills
- Effective Communications
- Group Leadership/Support
- Planning
- Recordkeeping
- Data-entry/documentation
- Flexibility/Creativity
- Team Collaboration
- Project Management
- Problem-solving
- Organization
- Back office operations
- Work ethic/Self-motivation
Certification
- First Aid, CPR, and AED Instructor Certification
- Association of Canadian Lifesaver Certificate
Timeline
Security Officer
Paragon Security
08.2023 - Current
Shipping Department
Global Furniture Group
05.2018 - 04.2024
High School Diploma -
North West Year Round Alternative
Anderson College
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