Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kenneth Almonte

Woodbridge,ON

Summary

I am a young professional committed to excelling in every task I undertake. My long-term goal is to pursue a degree in Electrical Engineering once I have saved enough to support my family financially. Having recently relocated to Toronto from the Niagara Region, I am currently seeking part-time employment opportunities to contribute to my goals while adjusting to my new surroundings.

Overview

7
7
years of professional experience

Work History

Manager

Leal Enterprises
09.2021 - 12.2023
  • Accomplished multiple tasks within established timeframes.
  • Effectively supervised a team of cleaners per store, ensuring proper scheduling to maintain cleanliness in all locations.
  • Collaborated with contracted Grocery Stores, ensuring all requirements were fulfilled and maintaining cleanliness daily.
  • Provided training to both night and day crew members on proper machine operation techniques for polishing and cleaning.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.

Customer Service / Sales Associate

TOYS R US
10.2019 - 04.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.

CASHIER / Line Cook

New York Fries
01.2017 - 07.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Education

3 Year Advanced Diploma - Electronics Engineering Technology (Co-op)

Niagara College
Welland, ON
07.2027

High School Diploma -

Holy Cross Catholic Secondary School
St. Catharines, ON
06.2019

Skills

  • Bilingual in English and Spanish
  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving
  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Teamwork and Collaboration
  • Problem-solving skills

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Manager

Leal Enterprises
09.2021 - 12.2023

Customer Service / Sales Associate

TOYS R US
10.2019 - 04.2021

CASHIER / Line Cook

New York Fries
01.2017 - 07.2018

3 Year Advanced Diploma - Electronics Engineering Technology (Co-op)

Niagara College

High School Diploma -

Holy Cross Catholic Secondary School

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Kenneth Almonte