Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Work Availability
Quote
Timeline
CustomerServiceRepresentative

KENNEDY AGU

Belleville,ON

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Enthusiastic, eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel.

Overview

6
6
years of professional experience
1
1
Certification

Work History

IT Analyst

CIRCLEFLOW CAPITAL
Victoria Island, Lagos
02.2018 - 12.2021
  • Installed system updates to address vulnerabilities and reduce security issues.
  • Monitored computer virus reports to determine when to update virus protection systems.
  • Reviewed violations of computer security procedures and developed mitigation plans.
  • Monitored use of data files and regulated access to protect secure information.
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Researched and developed new trading tools.

IT STAFF

MINISTRY OF INFORMATION AND CULTURE AND TOURISM (NYSC Experience)
Umuahia, Abia State.
06.2015 - 04.2016
  • Contributed to team-based IT projects by lending assessment and management services.
  • Recommended stringent policy to secure information-system data.
  • Resolved issues and escalated problems with knowledgeable support and quality service.
  • Oversaw implementation of application developments
  • Maintained flexible schedule and responded to after-hours and weekend emergencies.
  • Ensured proper release and maintenance of all systems.
  • Participated in special projects, external audits, evaluations and process improvements
  • Standardized job tasks and trained junior team members on industry best practices and standards.

IT STAFF

MINISTRY OF EXTERNAL AFFAIRS
Cotonou, Benin Republic
06.2013 - 11.2013
  • Collaborated to assist support protocol development and offered consultation based on cross-functional knowledge.
  • Contributed to team-based IT projects by lending assessment.
  • Aided problem resolution measures and suggested patches and hardware, software and network troubleshooting alternatives.
  • Assisted IT team members by crafting project research material for implementation.
  • Ensured proper release and maintenance of all systems.
  • Maintained records of daily data communication transactions, problems and remedial actions taken.

IT PERSONNEL

COPECK RESOURCES NIGERIA LIMITED
Port Harcourt, Rivers
06.2012 - 11.2012
  • Compiled data from personnel records and prepared reports to aid in key decision-making.
  • Oversaw implementation of application developments
  • Oversaw daily performance of computer systems.
  • Provided after hours support for applications and project efforts when needed.
  • Trained staff in proper use of hardware and software
  • Followed internal procedures for change management, incident management and escalation.

Education

PGD - CYBER SECURITY

LOYALIST COLLEGE oF APPLIED ARTS AND TECHNOLOGY
Belleville, ON
07.2023

Bachelor of Science - COMPUTER SCIENCE And INFORMATION TECHNOLOGY

HOUDEGBE NORTH AMERICAN UNIVERSITY
COTONOU, BENIN REPUBLIC
2014

High School Diploma -

AIRFORCE COMPREHENSIVE SCHOOL
AGBANI, ENUGU
2010

Skills

  • Risk limit determination
  • Workplace training
  • Markets research
  • Handling pressure
  • Trading Forex market pairs, stocks, cryptocurrencies Online
  • Adaptation and New Knowledge Management
  • Managing multiple projects simultaneously
  • Team Player
  • Documentation
  • Customer Service
  • Excellent Communication Skills
  • Microsoft Office
  • Strong Collaborative Skills
  • Project Management

Accomplishments

  • Recognized for Excellence in contributions to National Drugs Law Enforcement Agency.

Certification

  • Novella British Certification for - Risk Assessment, Qualified in First Aid, Health, Safety and Environment: HSE1, HSE2, HSE3.
  • Certificate of Service from National Drugs Law Enforcement Agency.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

If you really look closely, most overnight successes took a long time.
Steve Jobs

Timeline

IT Analyst

CIRCLEFLOW CAPITAL
02.2018 - 12.2021

IT STAFF

MINISTRY OF INFORMATION AND CULTURE AND TOURISM (NYSC Experience)
06.2015 - 04.2016

IT STAFF

MINISTRY OF EXTERNAL AFFAIRS
06.2013 - 11.2013

IT PERSONNEL

COPECK RESOURCES NIGERIA LIMITED
06.2012 - 11.2012

PGD - CYBER SECURITY

LOYALIST COLLEGE oF APPLIED ARTS AND TECHNOLOGY

Bachelor of Science - COMPUTER SCIENCE And INFORMATION TECHNOLOGY

HOUDEGBE NORTH AMERICAN UNIVERSITY

High School Diploma -

AIRFORCE COMPREHENSIVE SCHOOL
KENNEDY AGU