Kennedy Silva
Oshawa,ON
Summary
Adaptable professional with a strong background in customer service and conflict resolution. Known for maintaining composure in high-pressure situations and delivering exceptional service, ready to contribute to operational excellence and customer satisfaction.
Overview
2026
2026
years of professional experience
Work History
Take-Out Server
Teddy's Restaurant & Deli
Oshawa, Ontario
06.2024 - Current
- Delivered exceptional customer service, ensuring accurate order fulfillment for take-out clients.
- Managed efficient packaging and presentation of food items to enhance customer experience.
- Collaboration with kitchen staff to ensure the timely preparation and quality of take-out orders.
- Handle high-stress situations calmly, and address multiple tasks simultaneously.
- Streamlined payment processes by efficiently handling cash transactions and operating POS systems.
Cashier
Foodland Pringle Creek Market
Whitby, Ontario
2023 - 05.2024
- Processed customer transactions efficiently using the POS system.
- Assisted customers with inquiries and resolved issues to enhance the customer experience.
- Maintained an accurate cash drawer, ensuring that proper cash handling procedures were followed.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Able to work in a fast-paced environment, while maintaining attention to detail and ensuring customer satisfaction.
Education
Bachelor of Arts - Psychology
Brock University
St. Catharines04-2029
High School Diploma -
Monsignor Paul Dwyer Catholic Secondary School
Oshawa, ON06-2025
Skills
- Customer service
- Conflict resolution
- Team collaboration
- Cash handling
- Time management
- Problem solving
- Effective communication
Languages
English
Native/ Bilingual
References
References available upon request.
Timeline
Take-Out Server
Teddy's Restaurant & Deli
06.2024 - Current
Cashier
Foodland Pringle Creek Market
2023 - 05.2024
Bachelor of Arts - Psychology
Brock University
High School Diploma -
Monsignor Paul Dwyer Catholic Secondary School