Kennedy Shannon
Linwood,ON
Summary
A motivated individual with excellent communication and interpersonal skills looking to gain valuable experience in a professional setting. Passionate about helping out others whenever able. Possesses skills in conflict resolution and goal meeting.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Supply CYW/ EA
Waterloo Region School Board
08.2024 - Current
- Gave one-on-one attention to children while focusing on the entire group overall.
- Provided key emotional support to special needs youth.
- Developed and implemented activities to meet the physical, emotional and educational needs of children and youth
- Developed and implemented tailored activity plans to promote personal development and social skills.
- Collaborated with families, educators, and mental health professionals to create comprehensive care strategies.
- Facilitated group activities and workshops focused on life skills, conflict resolution, and self-esteem building.
Case Aid
Community Care Concepts
04.2024 - 08.2024
- Provided support to social service clients in navigating available resources.
- Spoke with senior citizen groups to expand community engagement and program outreach.
- Administered and tracked client service payments.
- Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
- Facilitated communication between clients and other service providers.
- Utilized various technological tools and software to enhance client engagement and connection.
Barista
Starbucks
08.2023 - 12.2023
- Operated cash registers and handled cash and card transactions.
- Assisted with opening and closing tasks such as cleaning cafe areas or setting up displays. Successfully craft quality beverages according to recipe or customer request.
- Able to multi-task during peak periods.
- Thorough understanding of department financial objectives to achieve and exceed expectations.
Barista
Starbucks
07.2022 - 05.2023
- Operated cash registers and handled cash and card transactions.
- Assisted with opening and closing tasks such as cleaning cafe areas or setting up displays.
- Successfully craft quality beverages according to recipe or customer request.
- Able to multi-task during peak periods.
- Thorough understanding of department financial objectives to achieve and exceed expectations.
Retail Sales Associate
American Eagle Outfitters, Inc
07.2021 - 08.2022
- Provided high levels of personal customer service to guests shopping.
- Handled money and operated a cash register.
- Stocked various products, in a quick and orderly manner. Communication with customers.
- Provided an individual personal shopping experience with each guest.
- Greeted customers and helped with product questions, selections, and purchases.
Retail Sales Associate
Picard Foods LTD
04.2018 - 08.2019
- Provided a high level of customer service to all guests. Handled various food items and products.
- Part-time Cashier.
- Operated the cash register and handled money.
- Cleaned various areas at the front end of the store.
- Worked as a team member.
- Gained experience in customer service, resolving customer complaints and inquiries with a positive attitude.
- Developed strong interpersonal skills to effectively communicate with customers and coworkers.
Cashier
Food Basics
11.2017 - 06.2018
- Provided a high level of customer service to all guests. Handled various food items and products
- Operated the cash register and handled
- Cleaned various areas at the front end of the store Worked as a team member.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Built and maintained positive working relationships with co-workers.
- Managed large amounts of cash accurately during busy hours in a fast-paced environment.
Babysitter
Private Home
09.2016 - 09.2017
- Worked here off an on throughout the school year.
- Entertained and engaged with children using games, crafts, and other activities.
- Displayed patience and understanding when dealing with difficult situations involving children.
- Remained alert at all times to ensure the safety of each child under my supervision.
- Prepared snacks and cooked meals for children using available food items.
- Managed various levels of behaviour professionally.
Education
High School Diploma -
Elmira District Secondary School
Elmira, ON07-2020
Skills
- Needs Assessment
- Communication
- Reliable
- Organizational
- Problem Solving Abilities
- Adaptability
- Time Management
Certification
CPR and First Aid - November 2023, Canadian Red Cross
Timeline
Supply CYW/ EA
Waterloo Region School Board
08.2024 - Current
Case Aid
Community Care Concepts
04.2024 - 08.2024
Barista
Starbucks
08.2023 - 12.2023
Barista
Starbucks
07.2022 - 05.2023
Retail Sales Associate
American Eagle Outfitters, Inc
07.2021 - 08.2022
Retail Sales Associate
Picard Foods LTD
04.2018 - 08.2019
Cashier
Food Basics
11.2017 - 06.2018
Babysitter
Private Home
09.2016 - 09.2017
High School Diploma -
Elmira District Secondary School
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