Liane Zawadiuk-Richardson
Edson,AB
Summary
I am a pharmacy assistant that has been working for just about 25 years locally at Shoppers Drug Mart. I am looking to expand my knowledge and would love to be considered for this hospital pharmacy assistant position.
I am a team player, with excellent communication skills and a hard worker. I have worked side by side with pharmacists and pharmacy technicians to provide the best possible patient care.
Overview
25
25
years of professional experience
Work History
Pharmacy Assistant
Shoppers Drug Mart
09.1999 - Current
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Aided in the reduction of prescription errors by meticulously verifying patient information and medication details.
- Collaborated with healthcare professionals to provide seamless patient care, addressing inquiries regarding medications and dosages.
- Ensured clean and organized work environment, complying with safety and hygiene standards.
- Conducted regular medication inventory audits to prevent stock shortages and overages.
- Trained new pharmacy staff on computer system and drug management protocols.
- Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Enhanced customer satisfaction by providing efficient and accurate prescription filling services.
- Created MAR sheets and dossettes for patients requiring them
Education
High School Diploma -
Parkland Composite High School
Edson, AB06.1997
Skills
- Problem-Solving
- Multitasking Abilities
- Excellent Communication
- Teamwork and Collaboration
- Dosage Form Preparation
- Prescription Interpretation
Timeline
Pharmacy Assistant
Shoppers Drug Mart
09.1999 - Current
High School Diploma -
Parkland Composite High School
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