Kennedy Porter
Summary
Well-organized professional equipped with varied experiences in administrative and customer service roles. I provide exceptional service in a fast-paced environment. With my upbeat energy and natural ability to connect with customers, I excel in delivering an excellent experience for all new and returning customers.
Overview
3
3
years of professional experience
Work History
Receptionist
Jim Pattison Toyota
02.2024 - 08.2024
- Stock in New and Used vehicles and assisted sales department with vehicle inventory control.
- Answered phone promptly and professionally, directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Managed high call volumes with professionalism and patience, prioritizing customer service while multitasking effectively.
- Maintained detailed records of customer interactions, streamlining communication efforts between various departments.
Crew trainer
McDonalds
10.2021 - 08.2024
- Trained new employees in customer service, food safety and performance requirements
- As well as doing performance reviews on newly trained staff
- Operated drive-thru services including taking orders, handling payment, and delivering food
- Worked with my team to maintain smooth operations and high standards of customer service during high volume rushes
- Maintained clean dining area, restrooms and work stations.
Barista/Server
Verde Juice Bar
04.2023 - 02.2024
- Memorized 30+ menu items and created custom food and beverage orders
- Worked with POS system to place orders, manage payment, and communicate all orders to kitchen staff
- Prepared and served food and beverages promptly with focused attention to customer needs
- Managed end of day bookkeeping duties as well as documenting cashflow and dealing with employee tip outs.
Education
Faculty of Arts -
University of Manitoba
Winnipeg, MB04.2028
High School Diploma -
Collège Béliveau
Winnipeg, MB06.2022
Skills
- Bilingual
- Product Knowledge
- POS systems
- Cash Handling
- Problem-solving
- Telephone skills
References
- Giorgio Mantas, (204) 599 5364, Verde Juice Bar
- Kayla Nickles, (204) 918 3692, McDonalds
Languages
French
Limited Working
Timeline
Receptionist
Jim Pattison Toyota
02.2024 - 08.2024
Barista/Server
Verde Juice Bar
04.2023 - 02.2024
Crew trainer
McDonalds
10.2021 - 08.2024
Faculty of Arts -
University of Manitoba
High School Diploma -
Collège Béliveau
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