Kennedy McCormick
San Diego
Summary
Personable and adaptable individual with knack for delivering exceptional customer service and creating memorable dining experiences. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bartender/Server
Dos Amigos Cantina
10.2023 - 01.2025
- Served high customer volumes during special events, nights, and weekends.
- Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server
Market Broiler
07.2023 - 10.2023
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server
Slater's 50/50
01.2022 - 07.2023
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Barista Shift Lead
602 Coffee House
06.2020 - 01.2022
- Demonstrated versatility by mastering various roles within the coffee shop, including cashier, barista, and food preparation tasks.
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Trained new employees in company policies, barista techniques, and customer service skills for consistent performance across all staff members.
Education
Bachelor of Arts - Psychology
California State University Long Beach
Long Beach, CA05-2024
Skills
- Strong multitasking
- Highly reliable
- Customer service
- Responsible alcohol service
Certification
RBS Certified
Food Handler's Card
Timeline
Bartender/Server
Dos Amigos Cantina
10.2023 - 01.2025
Server
Market Broiler
07.2023 - 10.2023
Server
Slater's 50/50
01.2022 - 07.2023
Barista Shift Lead
602 Coffee House
06.2020 - 01.2022
RBS Certified
Food Handler's Card
Bachelor of Arts - Psychology
California State University Long Beach
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