Kennedy Keys
Inglewood
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Barista/Food Service Ambassador
Tartine Bakery & Cafe
05.2024 - Current
- Promote, work, and act in a manner consistent with the mission of TARTINE.
- Actively engaged with guests and always maintain a pleasant floor presence
- Fill in wherever necessary to get the job done.
- Perform service tasks, such as clearing tables, running food and drinks when necessary.
- Completed tasks as directed including opening, closing task lists.
- Familiar with computers and POS systems
- Ensure that every Tartine guest feels warm and welcome
- Ensure the store is in pristine order at all times
- Ensure that all food and products are consistently prepared and served according to the Tartine’s highest quality standards.
- Communicate with back-of-house management effectively to ensure ticket times are appropriate for the pace of service and ensure a positive synergy between the front and back teams.
Lead Line Cook
Little Los Angeles
01.2020 - Current
- Support Head Chef with menu preparation items according to scheduled weekly events.
- Ensures menu items were prepared according to recipes, portion controls, and presentation specifications as set by restaurant management.
- Prepare event food prep according to the projected prep list, following recipes and safety procedures.
- Maintain all health and safety code standards and protocols.
- Assist the Head chef with training of all new event employees.
- Knowledge of dishwashing standards per SERV safe health guidelines.
- Reports any food quantity or quality issues to the Head chef immediately.
- Support Head chef with event line checks and address any food holding, equipment malfunction or food quality issues.
- Set up and prepare cooking supplies and workstations during opening and closing to maximize productivity.
Cafe- Food Service Associate
Erewhon Market
09.2023 - 03.2024
- Provided customer service and hospitality to the café, which serves as the forefront of the store
- Ensured full understanding and knowledge of the Erewhon brand and overall Café menu.
- Provided prompt and courteous services to all guests in the Café.
- Prepared food according to quality and food safety standards.
- Maintained a safe, clean & sanitize work area that was appealing to our guests.
- Engaged with guests and prepared their orders with accuracy and efficiency.
- Worked as a team player.
- Provided support with other duties as assigned by management.
Expo/Kitchen Prep Cook
Sunday Gravy, LLC
10.2022 - 10.2023
- Act as the liaison between the kitchen and the front-of-house team, ensuring accurate and timely delivery of food orders.
- Review and organize incoming tickets, prioritizing orders based on cooking time and ensuring they are prepared in the correct sequence.
- Inspect each dish for presentation, temperature, and accuracy before sending it to the dining room.
- Communicate any special instructions or modifications from servers to kitchen staff, ensuring all guest requests are met.
- Keep track of timing for each order, ensuring dishes are ready at the right time and sent out together.
- Coordinate with servers and runners to ensure smooth and efficient delivery of food to guests.
- Maintain the cleanliness and organization of the expediting station, keeping it stocked with necessary tools like utensils, plates, and garnishes.
- Help maintain a steady workflow in the kitchen by ensuring orders move efficiently and resolving any delays or miscommunications.
- Assist in plating and garnishing dishes as needed to meet presentation standards.
- Quickly and effectively resolve any issues with orders, working closely with kitchen staff to ensure guests receive the correct dishes.
- Maintain clear and concise communication with both the kitchen and front-of-house staff during service.
Cafe/Barista/Cashier
Playa Provisions
05.2022 - 11.2022
- Provide excellent communication skills and customer service.
- Prepare and serve food and beverages in a timely manner
- Take customer orders and process payments using a cash register.
- Bus when busy/ keeping the cafe clean
- Performed small and large cleaning projects.
- Worked well in high-energy energy fast-paced environment
- Always a Team Player
Education
No Degree - Graphic Design
Norfolk State University
Norfolk, VAHigh School Diploma -
Santee Education Complex
Los Angeles, CA06.2020
Skills
- POS System Operation
- Safe Food Handling
- Espresso machine operation
- Food Preparation
- Beverage Preparation
- Exceptional customer service
- Hospitality service expertise
- Coffee expertise
- Menu Memorization
- Cooking
- Sandwich preparation
- Team Player
Certification
- Food Handlers Certification -AAA- August 2023- August 2026
Timeline
Barista/Food Service Ambassador
Tartine Bakery & Cafe
05.2024 - Current
Cafe- Food Service Associate
Erewhon Market
09.2023 - 03.2024
Expo/Kitchen Prep Cook
Sunday Gravy, LLC
10.2022 - 10.2023
Cafe/Barista/Cashier
Playa Provisions
05.2022 - 11.2022
Lead Line Cook
Little Los Angeles
01.2020 - Current
No Degree - Graphic Design
Norfolk State University
High School Diploma -
Santee Education Complex
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