Kennedy Kaberia
London,ON
Summary
Experienced Butcher man and customer service representative adept at completing projects with confidence and skill. History of performing well under pressure and accomplishing successive assignments with high accuracy. Experienced in fast-paced environments and adapts well to changing situations.
Overview
8
8
years of professional experience
Work History
Volunteer
Rotaract Fanshawe Club
12.2023 - Current
- Assist with special events and programs.
- Uses strong interpersonal communication skills to convey information to others.
- Represent organization positively and professionally while providing community with much-needed services.
- Complete daily domestic tasks in shelters and group homes to assist people in need.
Meat Cutter
Quickmart Supermarket
10.2022 - 08.2024
- Demonstrated expertise in deboning various types of meats efficiently while maintaining highest levels of precision and quality control.
- Adhere to safety and cleanliness standards and maintained equipment.
- Increased efficiency with expert use of various cutting tools, including knives, saws, and cleavers.
- Maintained a clean and organized workspace for maximum productivity and safety.
- Assisted customers with selecting the best cuts of meat for their desired recipes, resulting in satisfied clients.
- Cut meats to customer specifications and answered questions about specialty products.
Customer Service Representative
Qatar General Electricity And Water Corporation
01.2017 - 08.2022
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Fostered a customer-centric culture within the team by consistently reinforcing the importance of empathy, understanding, and patience in all interactions with clients.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
Post Graduate Diploma - Operations Management
Fanshawe College of Applied Arts And Technology
London, ON04.2025
Bachelor of Arts - Finance
JKUAT University
Nairobi,Kenya11.2014
Skills
- Meat Preparation
- Meat weighing and labeling
- Meat inspection
- Workplace Safety
- Food Safety
- Cross-Contamination Prevention
- Teamwork and Collaboration
- Adaptability and Flexibility
Languages
English
Full Professional
References
To be provided upon request.
Timeline
Volunteer
Rotaract Fanshawe Club
12.2023 - Current
Meat Cutter
Quickmart Supermarket
10.2022 - 08.2024
Customer Service Representative
Qatar General Electricity And Water Corporation
01.2017 - 08.2022
Post Graduate Diploma - Operations Management
Fanshawe College of Applied Arts And Technology
Bachelor of Arts - Finance
JKUAT University
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