Kennedy Grothen
Duncan,BC
Summary
Proven Manager with a track record of enhancing team performance and customer satisfaction at McDonald's. Excelled in complex problem-solving and staff management, significantly optimizing operations. Skilled in multitasking and maintaining a positive attitude, I bring adaptability and a keen attention to detail to every challenge.
Overview
13
13
years of professional experience
Work History
Crew Member
White Spot
09.2014 - 10.2015
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
Manager
McDonald's
03.2012 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Developed and maintained relationships with customers and suppliers through account development.
Education
GED -
Frances Kelsey Secondary School
Mill Bay, BC08-2014
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Management
- Problem Resolution
- Adaptability and Flexibility
- Multitasking
- Positive Attitude
- Attention to Detail
Languages
English
Full Professional
Timeline
Crew Member
White Spot
09.2014 - 10.2015
Manager
McDonald's
03.2012 - Current
GED -
Frances Kelsey Secondary School