Kennedy Bryan
Kilworth,Ontario
Summary
I am looking to obtain employment that will help me expand my skill set for my future career in teaching. I am a motivated University Student that will be attending Teachers College in 2024. I have a double Honours Major in Social Justice and Peace and Disability studies. Both degrees have provided me with a passion to educate individuals, embrace challenges and celebrate individual differences. I believe learning should be a positive experience provided in a safe and encouraging environment.
Overview
7
7
years of professional experience
Work History
Bartender
Hermitage Club
05.2023 - Current
- Providing excellent, from catering events, serving beverages, and resolving customer issues
- My job was to ensure the customer enjoyed their experience at this establishment.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Served high customer volumes during special events, nights, and weekends.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Obtained cash bank and stocked service bar to prepare for operation.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Assisted with inventorying beverage stock and bar supplies.
- Upheld strict regulations for safe alcohol service and food safety.
- Maintained impeccably clean, attractive and well-stocked bar area.
Lawn Cutting Services
Self-employeed
08.2016 - Current
- Lawn cutting Services
- Provide lawn cutting services to customers on a weekly/bi-weekly bases
- Service includes push mowing and lawn tracker services, weed pulling and proper clean-up of lawn clippings, JumpStart
- Help with local fundraising events to help provide the opportunity for kids to play sports
- Medway Special Olympics
- Helped coach a special Olympic athlete
- Best Buddies Program- Medway
- Assisted the disabled and provided my friendship to them, -Ko-Brydge Soccer
- U-5 Soccer Soccer Team Assistant Coach
- Learned how to contribute in a team environment
- Paws United Dog Rescue
- Fostering Dogs for a rescue organization until they could be adopted by a forever home family
- Fostered three dogs successfully and provided
- Took materials and cut to proper dimensions based on production order specifications.
- Kept work areas organized, clean and free of safety hazards.
- Kept equipment clean and maintained in order to meet requirements.
- Operated cutting machine according to all safety protocols.
Server
Riverbend Golf Community
04.2021 - 01.2022
- Providing excellent, from serving great quality food to resolving customer issues
- My job was to ensure the customer enjoyed their dining experience.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Customer Service
Boler Mountain Tree Top Adventure
07.2021 - 10.2021
- Providing customer training, monitoring customer safety levels and Cash handling
- My mission was to ensure the customers had a safe and fun experience.
- Offered knowledgeable insight into available products and services as well as competitor activities to help consumers make informed decisions.
- Analyzed customer feedback to identify areas of improvement and implemented actionable solutions.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Investigated and resolved customer inquiries and complaints quickly.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Delivered prompt service to prioritize customer needs.
- Maintained up-to-date knowledge of product and service changes.
Server
FireRock Golf Course
08.2019 - 10.2019
- Providing excellent, from serving great quality food to resolving customer issues
- My job was to ensure the customer enjoyed their dining experience.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Cashier
John C Young Design
06.2019 - 08.2019
- Helping customers locate the correct plants for their gardening needs, cashier, as well as attending to the green house/gardening centre maintenance needs.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Upsold additional products and services to customers, increasing revenue.
Education
Bachelor of Arts - Social Justice And Peace And Disability Studies
Kings University College
London,ON05.2024
High School Diploma -
Medway High School
Arva, ON06.2019
Skills
- Food and Beverage Management
- Health Code Compliance
- Safe Serving Knowledge
- Attending Multiple Customers
- Food Preparation and Safety
- Error Identification
- Sales Expertise
- Guest Satisfaction
- Cash Register Operation
- Responsible Alcohol Service
- Dining Room Management
Volunteer
Volunteer Experience
JumpStart
Helped with local fundraising events to help provide the opportunity for kids to play sports
Medway Special Olympics
Helped coach a special Olympic athlete
Best Buddies Program- Medway
Assisted peoples with disabilities in a classroom setting
Del-Ko-Brydge Soccer
U-5 Soccer Soccer Team Assistant Coach. Learned how to contribute in a team environment.
Komoka, Ontario
Paws United Dog Rescue
Fostering Dogs for a rescue organization until they could be adopted by a forever home family. Fostered three dogs successfully and provided 24 hour care for puppies
Komoka, Ontario
Komoka Optimist Club
Participated in Christmas Brunch programs
Komoka, Ontario
Teacher Mentoring
June 2021 – Assisted in high school math and history teacher in daily teaching activities
Timeline
Bartender
Hermitage Club
05.2023 - Current
Customer Service
Boler Mountain Tree Top Adventure
07.2021 - 10.2021
Server
Riverbend Golf Community
04.2021 - 01.2022
Server
FireRock Golf Course
08.2019 - 10.2019
Cashier
John C Young Design
06.2019 - 08.2019
Lawn Cutting Services
Self-employeed
08.2016 - Current
Bachelor of Arts - Social Justice And Peace And Disability Studies
Kings University College
High School Diploma -
Medway High School
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