Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Kennedy Boucha

Fort Erie,ON

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Front Desk Associate

Planet Fitness
08.2023 - Current
  • Greeting and checking in members and guests
  • Answering phone inquiries and providing customer service
  • Scheduling appointments and classes
  • Processing payments and maintaining accurate records
  • Assisting with membership sales and renewals
  • Updating member information in the database.

Student placement

Brock Function Inclusive Training Centre
09.2023 - 04.2024
  • Supported older adults and individuals with spinal cord injuries, neuromuscular disabilities and heart conditions with customized exercise activities
  • Completed personalized exercise training programs to accommodate their needs
  • Trained and used Body Weight Support Treadmill (BWST) and Functional Electrical Stimulation (FES)
  • Performed tests to evaluate balance, mobility, stability, and strength.

Housekeeping, Room Attendant

Great Wolf Lodge
10.2022 - 08.2023
  • Clean and maintain guest rooms
  • Respond in a timely, professional manner to guest requests and concerns
  • Ensure all rooms assigned are completed by deadline
  • Participate in teamwork and collaboration, assisting coworkers when necessary to reach deadline.

Customer Service Manager

Walmart
10.2020 - 10.2022
  • Promoting a positive work environment
  • Conflict resolution and assistance, attending to customer complaints virtually and in person
  • Provide minor technology support with cash registers, and provided cash support
  • Time management and organization of the front end associates
  • Ensuring associates are adequately trained and up to date with the policies and procedures.

Education

Honours Bachelors of Kinesiology -

Brock University
St. Catharines, ON
04.2024

Skills

  • Time Management
  • Teamwork and Collaboration
  • Guest Relations
  • Problem-solving skills
  • Multitasking Abilities
  • Planning and coordination

Certification

  • Smart Serve, 06/01/20
  • First aid / CPR, 09/01/22

Languages

English
Native or Bilingual

Timeline

Student placement

Brock Function Inclusive Training Centre
09.2023 - 04.2024

Front Desk Associate

Planet Fitness
08.2023 - Current

Housekeeping, Room Attendant

Great Wolf Lodge
10.2022 - 08.2023

Customer Service Manager

Walmart
10.2020 - 10.2022

Honours Bachelors of Kinesiology -

Brock University

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Kennedy Boucha