Kennedi Taylor
Los Angeles
Summary
Highly motivated and sales-driven professional with experience in financial services, customer support, and retail operations. Skilled in cash handling, relationship-building, and delivering exceptional customer service in fast-paced environments. Proficient in technical systems and tools to streamline operations and achieve efficiency. Organized, goal-oriented, and passionate about creating positive client experiences.
Overview
1
1
year of professional experience
Work History
Money Center Associate
Walmart
06.2024 - Current
- Managed over $10,000 in daily transactions with 100% accuracy, ensuring compliance with company policies and financial regulations.
- Increased department efficiency by 20% through process improvements, reducing average transaction time by 15%.
- Provided consistent support to 50+ customers daily, resolving inquiries and issues with a 95% customer satisfaction rate
Customer Service Cashier
Walmart
06.2024 - Current
- Resolved customer inquiries and complaints with a 98% resolution success rate, leading to improved customer retention.
- Enhanced service center productivity by 15% by effectively training new team members on software systems and procedures.
- Successfully handled up to 70 customer interactions per shift, ensuring high levels of customer satisfaction.
Education
Certificate Of Technical Studies - Graphic And Digital Design
Long Beach City College
Long Beach, CACertificate Of Technical Studies - Cyber Security
Long Beach City College
Long Beach, CASkills
- Cash Handling and Money Services Expertise
- Customer Relationship Development
- Technical Proficiency in Retail Systems
- Goal-Oriented Sales Approach
- Strong Time Management and Organizational Skills
- Effective Communication and Interpersonal Skills
Timeline
Money Center Associate
Walmart
06.2024 - Current
Customer Service Cashier
Walmart
06.2024 - Current
Certificate Of Technical Studies - Graphic And Digital Design
Long Beach City College
Certificate Of Technical Studies - Cyber Security
Long Beach City College
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