Kenisha Mireault
Didsbury,AB
Summary
Dynamic Auto Parts Counterperson with proven expertise at LORDCO in parts identification and inventory management. Skilled in upselling strategies and fostering team collaboration, I successfully reduced costs by negotiating with vendors. Committed to enhancing customer service and operational efficiency, I thrive in fast-paced environments while maintaining high satisfaction rates.
Knowledgeable manager with strong foundation in auto parts sales and customer service. Successfully managed inventory, ensured accurate part identification, and facilitated seamless transactions. Demonstrated problem-solving abilities and exceptional communication skills to meet customer needs efficiently.
Overview
9
9
years of professional experience
Work History
Auto Parts Counterperson
LORDCO
12.2014 - 06.2021
- Assisted customers in identifying and selecting auto parts accurately.
- Utilized point-of-sale systems to process transactions efficiently.
- Learned inventory management procedures to maintain stock levels effectively.
- Supported team members in organizing and restocking shelves regularly.
- Developed knowledge of various automotive components through hands-on learning.
- Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
- Contributed to a positive work environment by fostering teamwork, assisting colleagues with tasks when needed, and maintaining open lines of communication with supervisors.
Auto Parts Counterperson
Gilbert's Automotive
01.2013 - 10.2014
- Conducted routine checks on inventory for quality assurance purposes.
- Collaborated with colleagues to enhance customer service experiences.
- Collaborated with team members to streamline processes, improving overall efficiency in the workplace.
- Developed strong relationships with suppliers to secure competitive pricing and timely delivery of auto parts.
- Utilized company software to process transactions accurately, track inventory levels, and generate sales reports as needed.
- Successfully upsold additional products or services when appropriate by demonstrating their benefits to the customer''s specific needs.
- Handled returns and exchanges professionally, resolving issues efficiently while maintaining high customer satisfaction rates.
Manager
McDonald's
04.2012 - 07.2013
- Led cross-functional teams to enhance operational efficiency and streamline processes.
- Developed strategic initiatives to improve departmental performance and achieve organizational goals.
- Implemented training programs to mentor staff and promote professional development within the team.
- Evaluated project outcomes, providing recommendations for process improvements and resource allocation.
- Facilitated regular meetings to align team objectives with company vision and enhance communication strategies.
- Oversaw budget management, ensuring optimal use of resources while maintaining quality standards.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
Education
High School Diploma -
Christian Life School
Fort St. John, BC06-2010
Skills
- Shipping and receiving
- Vehicle diagnostics
- Upselling strategies
- Returns processing
- Customer service
- Parts identification
- Ordering parts
- Team collaboration
- Email communication
- Invoice processing
- Inventory management
- Coordinating paperwork
- Display building
Timeline
Auto Parts Counterperson
LORDCO
12.2014 - 06.2021
Auto Parts Counterperson
Gilbert's Automotive
01.2013 - 10.2014
Manager
McDonald's
04.2012 - 07.2013
High School Diploma -
Christian Life School