Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kening Huang

Ottawa,ON

Summary

Dependable restaurant server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

2
2
years of professional experience

Work History

Server

Alirang Korean Restaurant
06.2023 - 04.2024
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained clean and orderly dining area for enjoyable guest experience.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Event Planner

China Resources (Holdings) Company Limited
05.2022 - 09.2022
  • Increased event attendance by developing strategic marketing campaigns and engaging promotional materials.
  • Managed logistics for successful events, including venue selection, contract negotiation, and coordinating with vendors.
  • Developed tailored event plans to meet client objectives, ensuring seamless execution and positive guest experiences.
  • Streamlined event registration processes, enhancing attendee experience and improving overall efficiency.
  • Collaborated with cross-functional teams to ensure cohesive event messaging and branding alignment.
  • Leveraged social media platforms to create buzz around events, driving awareness and interest among target audiences.

Education

Bachelor of Arts - Communications

University of Ottawa
Ottawa, ON
08.2024

Skills

  • Order delivery practices
  • Daily specials memorization
  • Food inspection
  • Event Planning
  • Social Media Management
  • Microsoft Office Suite
  • Strategic Planning

Languages

English
Full Professional
Chinese (Mandarin)
Native or Bilingual

Timeline

Server

Alirang Korean Restaurant
06.2023 - 04.2024

Event Planner

China Resources (Holdings) Company Limited
05.2022 - 09.2022

Bachelor of Arts - Communications

University of Ottawa

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Kening Huang