Kenil Patel
Ottawa,Canada
Summary
Retail management professional with experience in supervising teams, managing store operations, and ensuring customer satisfaction. Skilled in staff scheduling, inventory control, and performance coaching to drive sales and efficiency. Seeking a Manager/Supervisor role to contribute leadership and operational expertise to business success. Results-driven Supervisor with experience steering and directing all aspects of operations. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety initiatives and quality control. Recognized and commended for collaborating with upper management to achieve organizational objectives.
Overview
3
3
years of professional experience
Work History
Supervisor
BarBurrito Mexican Grill
Ottawa, Canada
02.2024 - Current
- Supervise daily restaurant operations in a fast-paced environment, ensuring compliance with food safety and quality standards.
- Train, mentor, and evaluate staff on customer service excellence, safety protocols, and sales techniques, resulting in improved team performance.
- Monitor inventory levels, vendor coordination, and cost control to maintain operational efficiency.
- Resolve escalated customer concerns promptly, fostering a positive dining experience and repeat business.
Department Manager
Big Bazaar
Surat, Gujarat
03.2023 - 11.2023
- Directed a department of 10+ employees, consistently meeting and exceeding sales goals.
- Implemented visual merchandising strategies that increased department sales and customer engagement.
- Recruited, trained, and coached staff, improving service quality and employee retention.
- Analyzed sales reports and optimized product placement, driving revenue growth and efficiency. Led a department of 10+ employees, meeting and exceeding sales targets.
- Implemented visual merchandising strategies that boosted department sales.
- Trained and mentored team members to enhance service quality and staff retention.
- Reviewed sales reports and optimized product placement to increase revenue growth.
Assistant Store Manager
Big Bazaar
Surat, Gujarat
11.2022 - 02.2023
- Supported store operations including sales, inventory management, and workforce planning.
- Delegated tasks and created staff schedules to enhance operational productivity.
- Resolved customer complaints effectively, ensuring high customer satisfaction and loyalty.
- Oversaw stock control and vendor coordination, improving product availability.
Education
Diploma - Computer Programming
Algonquin College
Ottawa, Ontario08.2025
Skills
- Retail Operations Management
- Sales & Revenue Growth
- Team Leadership & Staff Development
- Recruiting, Hiring & Training
- Workforce Planning & Scheduling
- Customer Service Excellence
- Inventory Control & Loss Prevention
- Performance Coaching & Accountability
- POS Systems & Cash Handling
- Health & Safety Compliance
Timeline
Supervisor
BarBurrito Mexican Grill
02.2024 - Current
Department Manager
Big Bazaar
03.2023 - 11.2023
Assistant Store Manager
Big Bazaar
11.2022 - 02.2023
Diploma - Computer Programming
Algonquin College
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