KENIESHA DUNHAM
Fresno
Summary
.Reliable professional with over 5 years in Health Care Experience. Highly organized and efficient receptionist with experience in managing front desk operations, including handling customer inquiries, scheduling appointments, and maintaining records. Skilled in communication, both verbal and written, ensuring clear and positive interactions with clients and team members.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Valet Attendant
Town Park
Fresno
03.2023 - 05.2024
- Positioned barricades and arranged for service to keep parking area safe
- Provide excellent customer service for clients who need valet services
- Direct traffic and provide safe routes for oncoming traffic
Receptionist Supervisor
Residential Care Services
Fresno
07.2021 - 08.2022
- Supervised a team of 10 employees in daily operations and workflow coordination
- Ensured that all receptionists adhered to established safety protocols when handling sensitive information.
- Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
- Managed office cleaning and sanitizing to comply with infection control protocols.
Care Provider
E&S Residential Care Services
06.2017 - 05.2021
- Assisted patients with bathing, oral hygiene, grooming, and feeding meals and snacks
- Helped patients move in and out of beds, baths, wheelchairs, and automobiles
- Scheduled and accompanied clients to medical appointments
- Passed medication on a routine schedule
- Provided caring companionship to elderly and developmentally disabled adults
- Coordinated patient care plans with doctors and registered nurses and communicated treatment steps to patients.
Education
HIGH SCHOOL DIPLOMA -
Mission Oak High School
Skills
- excel
- 40wpm
- Special collection techniques
- Patient rapport
- Health care experience
- Data entry
- Scheduling appointments
- Staff training
- Customer service
- Office equipment operations
Certifications Courses
- Venipuncture
- Phlebotomy
- Patient Care / Service
- Communication
- Data Entry
- MS Office (Word & Excel)
- Infection Control
- Blood Collection
- HIPAA & OSHA Compliance
- Clinic Administration
- Current American Heart Association (AHA) Healthcare Provider CPR card
- Course completion of Phlebotomy Technician 1
Certification
- phlebotomy state license
- Cpr aha
References
References available upon request.
Timeline
Valet Attendant
Town Park
03.2023 - 05.2024
Receptionist Supervisor
Residential Care Services
07.2021 - 08.2022
Care Provider
E&S Residential Care Services
06.2017 - 05.2021
HIGH SCHOOL DIPLOMA -
Mission Oak High School
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