Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Kenia Valencia

Palmdale

Summary

Professional with experience in administrative roles, prepared for front desk responsibilities. Skilled in customer service, appointment scheduling, and office management. Strong focus on team collaboration and achieving results. Reliable, adaptable, and able to handle changing needs effectively.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Front Desk Administrator

EpicHRLLC
12.2024 - Current
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Maintained an organized reception area, creating a welcoming atmosphere for clients and visitors.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving concerns at the front desk.
  • Collaborated with team members on special projects, resulting in successful completion within tight deadlines.
  • Increased overall productivity by efficiently managing schedules and appointments for multiple executives.

Inventory Associate

Fralock
02.2024 - 12.2024
  • Provided accurate data entry for all received items, ensuring timely updates to the inventory database.
  • Managed inventory storage in clean and organized fashion.
  • Improved inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
  • Utilized forklift or pallet truck to load, unload, transport and store goods.

Warehouse Worker

Amazon
10.2023 - 10.2024
  • Operate pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Excellent communication skills, both verbal and written.
  • Consistently lifted materials weighing as much as 50 pounds.


Crew Member

McDonald's
11.2022 - 11.2023
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Worked well with teammates and accepted coaching from management team.

Lifeguard

Drytown Waterpark
05.2023 - 08.2023
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.

Education

High School Diploma -

Antelope Valley Learning Academy
37212 47th St E, Palmdale, CA 93552
04-2023

Skills

  • Customer service focus
  • Cash handling
  • Administrative skills
  • Inventory control
  • Scheduling
  • Data entry
  • Guest check-in and check-out

Certification

  • First Aid/CPR Certified

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Front Desk Administrator

EpicHRLLC
12.2024 - Current

Inventory Associate

Fralock
02.2024 - 12.2024

Warehouse Worker

Amazon
10.2023 - 10.2024

Lifeguard

Drytown Waterpark
05.2023 - 08.2023

Crew Member

McDonald's
11.2022 - 11.2023

High School Diploma -

Antelope Valley Learning Academy

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Kenia Valencia