Kenia Altamirano
San Bernardino
Summary
Responsible Server Assistant adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities.
Responsible professional with several years of experience in fast-paced service settings. Systematic about taking accurate orders, keeping customers happy and supporting team success. Quickly clears and resets tables, restocks supplies and cleans up spills.
Overview
3
3
years of professional experience
2019
2019
years of post-secondary education
Work History
waitress
emporio mariscos and sushi
Fontana
06.2022 - 06.2023
- Provided exceptional customer service in a fast-paced dining environment.
- Assisted customers with menu selections and special requests efficiently.
- Coordinated orders with kitchen staff to ensure timely meal preparation.
Waitress Supervisor
Mamá por Dios
Rancho Cucamonga
08.2020 - 11.2021
- Supervised daily operations of restaurant staff and ensured efficient service delivery.
- Trained new waitstaff on customer service standards and restaurant procedures.
- Coordinated shift schedules and assigned tasks to optimize team performance.
- Monitored dining area for cleanliness and maintained a welcoming atmosphere.
- Handled customer inquiries and resolved issues to ensure satisfaction.
- Collaborated with kitchen staff to communicate orders and special requests efficiently.
- Performed opening and closing duties including setting up dining areas, restocking shelves, cleaning kitchen equipment.
- Provided training and guidance to new staff members on food safety, customer service, and restaurant policies.
Education
San Gorgonio High School
San Bernardino, CASkills
- Order coordination
- Customer service
- Menu knowledge
- Food safety
- Cash handling
- Team leadership
- Table bussing
- Meal recommendations
- Safe food handling
Languages
English
Native/ Bilingual
Spanish
Professional
French
Limited
Timeline
waitress
emporio mariscos and sushi
06.2022 - 06.2023
Waitress Supervisor
Mamá por Dios
08.2020 - 11.2021
San Gorgonio High School