Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Kenechi Oti

Suffern,NY

Summary

Creative, energetic professional skilled in office administration, business communications, team collaboration and qualitative and quantitative analysis. Proven to bring streamline complicated operations in fast-paced environment. Manages diversified office administrative functions, manage events, offer customer assistance and provide team support.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Office Administrator

GDES
11.2023 - 12.2024
  • Improved office digitalization process through automation by scanning over 2,500 files with ABBYY FineReader OCR and feeding them via Power Automate and Excel Power Query into a searchable dashboard. This cut document retrieval time by 30% and earned me a formal 'Process Improvement Award' from the office director.
  • Drafted legal documents, including Non-Disclosure Agreements (NDAs) and provisional patents, showcasing precision and attention to detail.
  • Coordinated property sales and analyzed court notices, demonstrating organizational and analytical skills.
  • Maintained excellent communication with title companies, and legal teams, to ensure smooth operations.

Team Lead

Starbucks
10.2022 - 11.2023
  • Supervised and trained baristas to ensure adherence to company policies and procedures.
  • Ensured compliance with local health codes by performing periodic inspections of work areas.Restocked inventory, and maintained cleanliness of workstations and customer areas.
  • Demonstrated exceptional customer service skills, resolving customer complaints in a professional manner.
  • Managed inventory levels by ordering products based on projected needs while maintaining cost-effective practices.

Team Member

Food Town
03.2022 - 10.2022
  • Assisted customers with locating products and provided personalized service to enhance their shopping experience.
  • Restocked shelves and managed inventory, ensuring products were organized and readily available.
  • Maintained cleanliness and compliance with safety regulations in all areas of the store.
  • Collaborated with team members to handle high-traffic periods effectively, improving overall store efficiency.

Team Member

Dunkin'
01.2021 - 06.2022
  • Delivered consistent and friendly service to customers while managing high-volume orders.
  • Operated POS systems efficiently, ensuring accurate cash and card transactions.
  • Prepared and served beverages and food items in line with company standards.
  • Maintained cleanliness and complied with food safety protocols to ensure a safe environment.

Education

Bachelor of Science - Economics

Stony Brook Univeristy
Stony Brook, New York
05-2026

Associate of Arts - Legal Studies, Art and Humanities

SUNY Rockland Community College
Suffern, NY

Skills

  • Legal document drafting and research
  • Microsoft 365 stack proficiency
  • Time management and multitasking
  • Leadership and collaboration
  • Quick learner who doesn't need hand holding
  • Customer service and guest engagement
  • Project management and Process Improvement
  • Bartending and beverage preparation
  • Food handling and safety compliance

Certification

  • Project Management Foundations
  • Generative AI for Office Administration

References

References available upon request.

Timeline

Office Administrator

GDES
11.2023 - 12.2024

Team Lead

Starbucks
10.2022 - 11.2023

Team Member

Food Town
03.2022 - 10.2022

Team Member

Dunkin'
01.2021 - 06.2022

Bachelor of Science - Economics

Stony Brook Univeristy

Associate of Arts - Legal Studies, Art and Humanities

SUNY Rockland Community College

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Kenechi Oti