Summary
Overview
Work History
Education
Skills
Timeline
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Kene Moka

SALES SPECIALIST
TAYLOR,MI

Summary

Dedicated sales and operations leader with over 15 years of experience. Focus on growing revenue, improving business efficiency, and leading teams to success. Skills in developing effective sales strategies, expanding markets, and building strong client relationships. Expertise in utilizing data-driven insights and CRM tools to enhance performance and ensure customer satisfaction. Passionate about mentoring teams, identifying growth opportunities, and achieving business goals through practical solutions and strong leadership.

Overview

9
9
years of professional experience
6
6
years of post-secondary education
2
2
Certifications

Work History

Customer Experience Associate

TD Bank
08.2023 - Current
  • Provide personalized financial advice and solutions to help customers meet their banking needs
  • Identify opportunities to introduce customers to new banking products, leading to increased engagement and satisfaction
  • Maintain accuracy in cash handling and transaction processing, ensuring seamless daily operations
  • Resolve customer concerns with professionalism, focusing on long-term relationship building

Sales Specialist

Rogers Communications
08.2022 - Current
  • Consistently ranked as a top-performing sales specialist, exceeding monthly activation targets by over 25%.
  • Drive revenue growth through effective cold-calling strategies, averaging 120+ calls per month with high conversion rates.
  • Negotiate and secure high-value contracts, delivering tailored solutions that strengthen customer loyalty.
  • Utilize CRM tools to identify sales opportunities, streamline pipelines, and capture market share.

Head of Business Development & Operations

Innovate One C
11.2021 - 07.2022
  • Led business expansion efforts that resulted in a 35% increase in revenue within two months
  • Streamlined internal operations, cutting unnecessary costs and saving over $5,000 per month
  • Managed sales, finance, HR, and compliance teams, ensuring smooth day-to-day operations
  • Established partnerships that improved the company's market position and visibility

Sales Operations Executive

Vibra Real Estate Limited
11.2018 - 09.2021
  • Developed sales strategies that generated over $15 million in revenue in three years
  • Launched innovative marketing campaigns, increasing customer engagement and lead conversion
  • Worked closely with company executives to optimize business processes and enhance sales performance
  • Created incentives for the sales team, leading to increased motivation and better overall results

Regional Sales Manager

ElPazio Limited
04.2016 - 09.2017
  • Managed a sales team of over 20 members, coaching them to consistently exceed their sales targets
  • Implemented regional sales strategies that expanded the company's presence in competitive markets
  • Built and maintained relationships with key clients, ensuring high customer retention and repeat business

Education

B.Sc. - Entrepreneurship

National Open University
NIGERIA
08.2016 - 02.2022

A.A.S. - Hotel, Resort & Restaurant Management

International Career School
Montreal, QC
03.2016 - 05.2016

Skills

Timeline

Customer Experience Associate

TD Bank
08.2023 - Current

GOOGLE PROJECT MANAGEMENT

12-2022

Sales Specialist

Rogers Communications
08.2022 - Current

GOOGLE DIGITAL SKILLS FOR AFRICA

05-2022

Head of Business Development & Operations

Innovate One C
11.2021 - 07.2022

Sales Operations Executive

Vibra Real Estate Limited
11.2018 - 09.2021

B.Sc. - Entrepreneurship

National Open University
08.2016 - 02.2022

Regional Sales Manager

ElPazio Limited
04.2016 - 09.2017

A.A.S. - Hotel, Resort & Restaurant Management

International Career School
03.2016 - 05.2016

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Kene MokaSALES SPECIALIST