Kendrick Montpetitt
Information Technology
Bowmanville,Ontario
Summary
Experienced Information Technology Manager well-versed in infrastructure, security planning and daily operations management. Forward-thinking and strategic leader with 5 years of experience in IT. Recognized for managing multiple IT projects, system improvements, operational streamlining and positive leadership style. I am an organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Asst. IT Manager
Comfort Suites Paradise Island
02.2019 - 04.2024
- Enhanced IT infrastructure security with regular vulnerability assessments and proactive patch management.
- Managed vendor relationships for hardware, software, and services procurement, ensuring quality products at competitive prices.
- Contributed to the successful completion of numerous high-profile projects by providing expert guidance on technology strategy, infrastructure design, and implementation best practices.
- Optimized helpdesk performance through process improvements, enabling faster response times and increased user satisfaction levels.
- Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
- Interacted and negotiated with vendors, outsourcers and contractors to secure products and services.
- Coordinated IT operations activities to deliver smooth flow of daily business needs.
- Oversaw IT department operations and training.
- Oversaw daily performance of computer systems and immediately responded to issues to keep network up and running.
- Built, repaired and installed computer-related hardware based on deployment procedures.
- Led technology selection and rollout, focusing on organizational planning and supplier service-level agreements (PMS & POS Systems).
- Played key role in on-going network design, reevaluation and optimization to keep pace with company growth.
Asst. Security & Risk Manager
Comfort Suites Paradise Island
02.2019 - 04.2024
- Reduced operational risks by implementing robust risk management strategies and procedures.
- Enhanced risk identification processes for early detection and mitigation of potential threats.
- Improved company''s risk profile with comprehensive risk assessments and reporting mechanisms.
- Developed strong relationships with internal stakeholders, promoting a culture of risk awareness and accountability.
- Trained employees on risk management best practices, empowering them to make informed decisions regarding potential risks.
- Conducted regular audits of existing policies and procedures, ensuring their continued effectiveness in addressing organizational goals related to mitigating risks.
- Partnered with IT department to assess and mitigate technology-related risks, safeguarding the organization''s digital assets and infrastructure (CCTV, Room safes and door locks).
- Produced and filed reports to inform senior management of current activities and progress with investigations.
Security Officer
British Colonial Hilton Nassau
08.2009 - 02.2019
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
Education
Associate of Applied Science - Information Technology
05.2019
Skills
- Mobile Device Management
- Network Administration
- Customer Support
- IT Infrastructure Management
- Excellent Communication
- Goal Setting
- Self Motivation
- Project Leadership
- Department management
- Continuous Improvement
Certification
- Comptia Network +
- Microsoft Technology Associate (MTA)
- OSHA Hazard Recognition Certificate
- Information Technology Support Specialist
Accomplishments
- Supervised team of 10 staff members.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteHybridImportant To Me
Work-life balancePersonal development programsHealthcare benefitsCareer advancementPaid time offTimeline
Asst. IT Manager - Comfort Suites Paradise Island
02.2019 - 04.2024
Asst. Security & Risk Manager - Comfort Suites Paradise Island
02.2019 - 04.2024
Security Officer - British Colonial Hilton Nassau
08.2009 - 02.2019
Bahamas Technical & Vocational Institiute - Associate of Applied Science, Information Technology
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