Kendrell Roundtree
LONG BEACH
Summary
Reliable tow truck driver with a strong focus on safety and customer satisfaction. Adept at communicating with dispatch and coordinating efficient routes for timely vehicle recovery. Experience includes training new drivers on operational procedures, ensuring compliance with safety regulations, and maintaining detailed documentation for transparency.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Tow Truck Driver
LKQ PICK A PART
Victorville
08.2023 - Current
- Coordinated with dispatch to efficiently receive and confirm towing assignments, ensuring timely service.
- Operated tow trucks to safely transport vehicles from various locations.
- Conducted thorough inspections and maintenance of towing equipment to uphold safety standards and reliability.
- Inspected chains, cables, straps, and winches for safe operation, ensuring equipment reliability.
- Adhered to traffic laws while driving in various conditions and environments.
- Maintained safe driving habits to protect property and general public on roadways.
- Loaded heavy items onto flatbeds using cranes and pulleys safely and securely.
- Documented towing activities and completed necessary paperwork for each job.
- Trained new drivers on safety protocols and operational procedures, enhancing team compliance and operational effectiveness.
Delivery Driver
Emerald Textiles
Commerce
01.2022 - 12.2023
- Delivered textiles to clients ensuring timely and accurate service.
- Inspected delivery vehicles for safety and operational readiness daily.
- Maintained accurate records of deliveries and customer interactions.
- Communicated effectively with clients regarding delivery schedules and updates.
- Loaded and unloaded textiles while adhering to safety protocols.
- Managed paperwork related to deliveries and client confirmations efficiently.
- Provided excellent customer service to enhance client satisfaction during deliveries.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Navigated routes with relevant map programs and GPS systems.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
Tow Truck Driver
California Roadside service
Anaheim
02.2019 - 12.2022
- Assisted customers with vehicle recovery during emergencies, ensuring safe and timely resolutions.
- Operated tow trucks to safely transport vehicles from various locations.
- Transported vehicles from accident scenes to repair shops or storage lots.
- Delivered customer vehicles safely and efficiently to desired destinations while adhering to traffic laws and regulations.
- Provided roadside assistance services such as jump starts, tire changes, and fuel delivery.
- Communicated with dispatch to receive and confirm towing assignments.
- Documented towing activities and completed necessary paperwork for each job, maintaining accurate records for operational transparency.
- Collaborated with team members to improve response times for service requests, enhancing overall service efficiency.
- Inspected and maintained towing equipment to ensure safety and reliability.
- Adhered to traffic laws while driving in various conditions and environments.
- Inspected tow trucks before and after use for mechanical issues or damage.
- Loaded heavy items onto flatbeds using cranes and pulleys safely and securely.
Tow Truck Technician
Automobile Club
Seal Beach
08.2018 - 07.2019
- Established relationships with agency representatives to facilitate timely completion of towing jobs
- Planned routes and adapted strategies based on weather and traffic conditions to enhance service delivery
- Ensured compliance with Federal Motor Carrier Safety Regulations
- Loaded vehicles onto transport for safe delivery
- Provided safety, security and transportation in accordance with policies, procedures and regulations
- Maintained physical and mental fitness to meet demanding trip schedules, ensuring alertness and safety
Delivery Driver
JFT Deliveries
Hawaiian Gardens
08.2016 - 08.2017
- Exceeded productivity goals by 100% through effective routing and planning
- Selected and adjusted routes to enhance vehicle fuel economy and reduce delivery times
- Operated motor vehicles safely for a full year without any accidents
- Secured signatures to finalize and process paperwork, ensuring timely deliveries
Demolition Laborer
Demo Boy
Signal Hill
06.2015 - 02.2016
- Collected and removed debris from work sites, ensuring safety and supporting team productivity
- Coordinated communication between equipment operators using two-way radios and hand signals to enhance workflow
- Retrieved materials, tools, and equipment from trucks, delivering to skilled workers for efficient task execution
Housekeeper
Sedoxo
Long Beach
12.2014 - 03.2015
- Enhanced guest satisfaction by collaborating with general manager and relaying customer feedback
- Adhered to handling procedures for chemical cleaners and power equipment, ensuring floor and fixture integrity
- Executed cleaning tasks through sustained physical activity, including walking, twisting, bending, pushing, and kneeling
Security Guard
Queen Mary
Long Beach
06.2012 - 10.2014
- Alerted emergency services during crises and administered first aid and CPR to ensure safety of victims
- Reported safety hazards, including fires and fights, to Supervisor for prompt remediation
- Analyzed issues and produced course-of-action reports, escalating critical situations to management
MECHANIC
USA Auto sales
Bellflower
02.2009 - 07.2011
- Carried out scheduled and routine maintenance on over 10 small and large 5 generators per week
- Performed generator troubleshooting and diagnostics of all equipment
- Updated knowledge of equipment models to ensure effective troubleshooting and maintenance
- Interpreted drawings and schematics to pinpoint sources of mechanical issues
- Prepared appropriate maintenance forms and records for accountability
- Trained newly hired technicians and parts professionals to enhance team skills
- Sanitized vehicle interiors to enhance customer satisfaction and uphold cleanliness standards
- Conducted emergency evacuation from the vehicles by strictly following emergency protocols
- Documented repairs, labor, and parts used for accuracy in customer database and accountability
Education
Automotive Technology Certificate - Automotive
National Institute of Technology
long beach, ca06-2005
high school diploma - General Studies
Polytechnic High School
long beach, ca06-2005
Skills
- Towing equipment operation
- Heavy vehicle operation
- Local towing experience
- Towing operations
- Emergency towing procedures
- Roadside assistance coordination
- Tow route management
- Tow dispatch coordination
- Towing equipment inspection
- Vehicle safety regulations
- Load handling techniques
- Accident recovery techniques
- Safe driving techniques
- Route planning
- Mechanical troubleshooting
- Problem-solving
- Time management
- Dependable
- Detail-oriented
- Team collaboration
- Safety management
- Client service focus
- Overnight driving
Certification
Class C License
Timeline
Tow Truck Driver
LKQ PICK A PART
08.2023 - Current
Delivery Driver
Emerald Textiles
01.2022 - 12.2023
Tow Truck Driver
California Roadside service
02.2019 - 12.2022
Tow Truck Technician
Automobile Club
08.2018 - 07.2019
Delivery Driver
JFT Deliveries
08.2016 - 08.2017
Demolition Laborer
Demo Boy
06.2015 - 02.2016
Housekeeper
Sedoxo
12.2014 - 03.2015
Security Guard
Queen Mary
06.2012 - 10.2014
MECHANIC
USA Auto sales
02.2009 - 07.2011
Automotive Technology Certificate - Automotive
National Institute of Technology
high school diploma - General Studies
Polytechnic High School