Demonstrated success in training team members, conducting evaluations and reviewing records. Excellent attention to detail and strong organizational skills. Safety-driven and disciplined with a remarkable work ethic.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Manager
Iqaluit Housing Authority
05.2022 - Current
Maintained human resources regulatory compliance with local, and federal laws.
Allocated units.
Data keeping of applicant, waitlist, and tenant files.
Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database.
Verified tenant incomes and other information before accepting lease applications.
Responded to requests and scheduled appointments for property showings.
Kept accurate records of all resident and tenant correspondence.
Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
Verified income, assets and expenses and completed file tracking sheet for each applicant.
Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Input high volume of monthly invoices with consistent accuracy.
Managed accounts payable and receivables and payroll.
Completed financial reports, providing insight into performance, operations and cash flow.
Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
Prepared annual budget forecasts and monitored performance to meet organizational objectives.
Reduced operational costs through strategic cost management initiatives.
Acting General Manager
Iqaluit Housing Authority
05.2022 - 05.2023
Prepared annual budgets with controls to prevent overages.
Attended board meetings to discuss budgets, staffing issues, and financial conditions
Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
Developed and maintained relationships with customers and suppliers through account development.
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Managed banking reconciliations and monthly balance sheet statements.
Maintenance Officer (Data Entry Clerk)
Iqaluit Housing Authority
08.2020 - 05.2022
Produced monthly stock value, employee tracker, and outstanding work order reports using advanced Excel spreadsheet functions.
Corrected any data entry error to prevent later issues such as duplication or data degradation.
Verified accuracy and validity of data entered in databases
Assisted customers by answering questions and fulfilling requests.
Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
Completed purchase orders, in order to make payments to contractors.
Handled over 75 incoming calls per day.
Monitored company inventory to keep stock levels and databases updated.
Closed system for year end, saving all old data into files and opening new fiscal year to enter in data for upcoming year.
Communicated with the finance department to match up spending costs for previous pay period, Fixed any errors, if and when needed.
Education
License - Real Estate
Humber College
Toronto / Online
01.2025
Basic Training Diploma - Business Management
Stratford Career Institute
Online
01.2022
High School Diploma -
Inuksuk High School
Iqaluit, NU
06.2020
Skills
Multitasking abilities
Operations Management
Flexible & Adaptable
Employee Coaching and Motivation
Leasing and Property Oversight
Managing Operations and Efficiency
Compliance Monitoring
Tenant Relations
Preventive Maintenance
Financial Budgeting and Reporting
Certification
First AID Training - November 2021
Our People, Our Climate- Climate change, Ilinniapaa Skills and Development - 2020-2021
WHIMS, IHA - November 2021
Non-violent crisis intervention , Ilinniapaa Skills and Development - 2020
Fire extinguisher training, IHA - November 2021
Timeline
Assistant Manager
Iqaluit Housing Authority
05.2022 - Current
Acting General Manager
Iqaluit Housing Authority
05.2022 - 05.2023
Maintenance Officer (Data Entry Clerk)
Iqaluit Housing Authority
08.2020 - 05.2022
License - Real Estate
Humber College
Basic Training Diploma - Business Management
Stratford Career Institute
High School Diploma -
Inuksuk High School
First AID Training - November 2021
Our People, Our Climate- Climate change, Ilinniapaa Skills and Development - 2020-2021
WHIMS, IHA - November 2021
Non-violent crisis intervention , Ilinniapaa Skills and Development - 2020
Fire extinguisher training, IHA - November 2021
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