Kendra Teal
Los Angeles
Summary
Dynamic professional with extensive experience in event coordination and client relationship building in the Entertainment Industry. Experienced with strategic planning and project management. Proven track record in high-pressure problem solving and budget management, delivering exceptional service and innovative solutions. Bilingual in English, Italian, Spanish & French. Adept at fostering seamless communication and enhancing client satisfaction. Utilizes leadership skills to drive team performance and operational excellence. Track record of delivering high-impact results through innovative problem-solving and effective communication.
Overview
11
11
years of professional experience
Work History
Director of VIP Services
Framework
12.2022 - 03.2025
- Managed high-pressure situations with discretion, tact, and professionalism to maintain client satisfaction.
- Created a database to track client spending & company profitability.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues in a professional manner.
- Acted as a personal liaison between clients and venues / events to ensure smooth communication and seamless transactions.
- Oversaw venue VIP guestlist & table service operations.
Production Manager
Deepspace LA
09.2019 - 12.2022
- Created technical riders and show advances.
- Oversaw venue selection process, identifying optimal locations that aligned with company objectives and budget requirements.
- Proposed effective layout for events & coordinated all staff management, event logistics throughout the event lifecycle.
- Communicated with vendors, clients, city officials & staff to retain customer loyalty & ensure successful organization of events at internal / external level.
Executive Assistant
Impresario Live Entertainment
09.2018 - 12.2019
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements for senior management group to optimize time.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Served as a liaison between departments to facilitate effective communication throughout the company.
VIP Concierge
HW Group
01.2017 - 08.2018
- Streamlined communication between clients and venues, ensuring timely and efficient responses to requests.
- Maintained detailed records of client preferences and requirements to provide consistent and personalized service to ensure client satisfaction.
- Collaborated closely with other support team members to deliver seamless assistance across departments when needed.
Showroom Coordinator
Brooklyn PR
01.2016 - 02.2017
- Developed a strong understanding of industry trends and competitor offerings to better position our company within the market.
- Optimized floor plan layout based on seasonal themes or specific promotions leading up to more attractive displays that enticed customers.
- Increased sales revenue through the development of promotional events and effective marketing strategies.
- Conducted regular inventory assessments to optimize stock levels and minimize loss due to theft or damage.
Assistant to the Art Director
Good Fellas Films
10.2014 - 12.2015
- Organized presentations and meetings for the Art Director, ensuring accurate documentation of discussions and action items.
- Enhanced the art department''s efficiency by streamlining communication between team members and the Art Director.
- Improved project management processes by implementing organizational tools and strategies for better workflow management.
- Actively participated in brainstorming sessions that led to innovative design ideas adopted by clients or internal teams, collaborating with designers, photographers, and stylists on set to achieve optimal visual results for various projects.
TV Commercial Stylist
Film Masters Productions
09.2014 - 10.2015
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
- Monitored current trends to understand fashions and better serve customer needs.
Set Prop Master
Big Kahuna Productions
01.2014 - 12.2014
- Liaised with production buyers to allocate budgets used to purchase, hire or create props, consistently staying within budget and schedule.
- Contributed creative ideas during pre-production meetings, assisting in the development of visually engaging scenes.
- Trained and supervised junior team members in proper handling and placement of props on set.
- Maintained accurate inventory records, ensuring all props were accounted for and available when needed.
Education
Bachelor of Arts - Dance & Theater
American Musical Dramatic Academy
Los Angeles, CA05-2018
Skills
- Bilingual (English/Italian/Spanish/French)
- Proficient with Microsoft Office Suite
- Verbal and written communication
- High-pressure problem solving
- Organizational development
- Client relationship building
- Creativity and innovation
- Budget management
- Event coordination
- Staff management
- Vendor negotiation
- Financial reporting
Timeline
Director of VIP Services
Framework
12.2022 - 03.2025
Production Manager
Deepspace LA
09.2019 - 12.2022
Executive Assistant
Impresario Live Entertainment
09.2018 - 12.2019
VIP Concierge
HW Group
01.2017 - 08.2018
Showroom Coordinator
Brooklyn PR
01.2016 - 02.2017
Assistant to the Art Director
Good Fellas Films
10.2014 - 12.2015
TV Commercial Stylist
Film Masters Productions
09.2014 - 10.2015
Set Prop Master
Big Kahuna Productions
01.2014 - 12.2014
Bachelor of Arts - Dance & Theater
American Musical Dramatic Academy
Similar Profiles
Chris McLaughlinChris McLaughlin
Executive Chef at FrameworkExecutive Chef at Framework
Juan AcostaJuan Acosta
TSA at FrameworkTSA at Framework
Zoe ChristopheZoe Christophe
Registered Behavior Technician at Behavioral FrameworkRegistered Behavior Technician at Behavioral Framework