Kendra Tawney
San Luis Obispo
Summary
Dynamic professional with a proven track record at Flour House, excelling in customer service and teamwork. Enhanced dining experiences through effective problem-solving and multitasking. Consistently punctual and dependable. Increased table turnover efficiency, fostering repeat business and satisfaction. Adept at collaborating under pressure to achieve seamless operations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Flour House
08.2025 - 12.2025
- Provided exceptional personalized customer service to enhance dining experience and foster repeat business.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
Barback
Flour House
06.2025 - 12.2025
- Refined collaboration and multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
- Delivered food to customers at bar and tables.
- Ensured smooth bar operations by promptly cleaning glassware and utensils, allowing bartenders to focus on serving customers.
- Checked ID cards and verified bar guests were of legal age.
- Operated POS system to collect payments from customers.
Restaurant Busser
Flour House
01.2024 - 12.2025
- Assisted servers in managing their sections effectively, providing timely water refills and bussing.
- Increased efficiency in table turnover by quickly clearing dirty dishes and preparing tables for the next guests.
- Trained new staff in bussing and cleaning procedures.
- Improved customer satisfaction rates by answering customers' questions and resolving issues.
Swim Teacher
Sun Oaks
06.2022 - 07.2023
- Taught daily swim instruction to students varying in ages and skill levels.
- Took notes on strengths and weaknesses of each child in class to track progress.
Education
Associate of Science - Environmental Science
Cuesta College
San Luis Obispo, CA06-2027
Skills
- Excellent teamwork
- Customer Service-oriented
- Effective problem solving
- Multitasking and organization
- Punctual and dependable
- Adobe Illustrator
Certification
- Responsible Beverage Service (RBS) Training - 7/11/25 - 7/11/28
- ServSafe California Food Handler Certificate - 7/11/25 - 7/11/28
Timeline
Server
Flour House
08.2025 - 12.2025
Barback
Flour House
06.2025 - 12.2025
Restaurant Busser
Flour House
01.2024 - 12.2025
Swim Teacher
Sun Oaks
06.2022 - 07.2023
Associate of Science - Environmental Science
Cuesta College