Kendra Steward
Tulare
Summary
Dynamic and compassionate professional with extensive experience in both healthcare and office management, notably with IHSS and Dr. Menor's Clinic. Excelled in delivering patient-centered care and streamlining office operations, enhancing team productivity by 30%. Skilled in administrative oversight and emotional support, adept at fostering patient and staff relationships while maintaining confidentiality and financial accuracy.
Overview
16
16
years of professional experience
Work History
Inhome Care Provider
IHSS
02.2012 - Current
- Improved patient comfort by providing compassionate and attentive care in their homes.
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Demonstrated adaptability when faced with changes in client health conditions or schedules, adjusting care plans accordingly to maintain optimal support levels.
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
Office Manager
Dr. Menors Clinic
03.2009 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone
- calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
Education
Accounting - Accounting
Porterville College
Porterville, CADiploma - Diploma
Antelope Valley High School
Lancaster, CA05.2007
Skills
- Compassionate caregiving
- Bathing assistance
- Housekeeping tasks
- Vital signs monitoring
- Social interaction
- Emotional support
- Transportation assistance
- Family communication
- Medical appointment coordination
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Customer relations
- Clear oral/written communication
- Billing
- Scheduling and calendar management
- Administrative support
- Payroll processing
- Bookkeeping
- Document management
- Payroll and budgeting
- Clerical support
- Account reconciliation
- Credit and collections
- Relationship building
- Mail handling
- Scheduling
- Scheduling coordination
- Inventory control
- Staff management
- Employee supervision
- Operations management
- Human resources
- Conflict management
Timeline
Inhome Care Provider
IHSS
02.2012 - Current
Office Manager
Dr. Menors Clinic
03.2009 - Current
Accounting - Accounting
Porterville College
Diploma - Diploma
Antelope Valley High School
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