Summary
Overview
Work History
Skills
References
Timeline
Generic

Kendra Nelson

Grande Prairie,AB

Summary

Dedicated customer service representative with extensive experience in fostering client relationships and enhancing customer satisfaction. Recognized for a positive attitude and ability to collaborate effectively within teams, contributing to overall company success. Skilled in communication and problem-solving, with a proven track record of driving business growth through strong partnerships.

Overview

5
5
years of professional experience

Work History

Cleaner

Kristy Klean
Grande Prairie, Alberta
01.2024 - 05.2024
  • Maintained a spotless appearance by dusting and polishing hardware.
  • Ensured thorough cleanliness by performing necessary cleaning tasks on rugs and upholstery.
  • Maintained cleanliness and sanitation across kitchens, bedrooms, living rooms, and bathrooms.
  • Executed precise home cleaning tasks based on provided requests.

Route Manager

Molly Maid
Vancouver, British Columbia
02.2019 - 03.2020
  • Coordinated regular sessions with drivers to communicate policy updates.
  • Recognized potential improvements in routing processes within the organization.
  • Pinpointed cost reduction and productivity enhancement opportunities.
  • Mediated disagreements involving customers and housekeeping personnel with efficiency.
  • Interacted with existing clients to recommend supplementary offerings.
  • Oversaw operations of employees delivering services.

Skills

  • Quality assurance
  • Crew management
  • Confidentiality awareness
  • Reliability and punctuality
  • Conflict resolution
  • MS office
  • Goal setting
  • Calendar management
  • Performance monitoring

References

References available upon request.

Timeline

Cleaner

Kristy Klean
01.2024 - 05.2024

Route Manager

Molly Maid
02.2019 - 03.2020

Similar Profiles

CREATE PROFILE
Kendra Nelson