Kendra Myatt
Calgary
Summary
Dynamic and dedicated professional with a strong background in customer service. Proven ability to enhance guest experiences through attention to detail and teamwork. Skilled in cash handling and maintaining a clean environment, consistently delivering exceptional service under pressure. Eager to contribute a positive attitude and strong work ethic to a new team.
Overview
7
7
years of professional experience
Work History
Server Assistant
Parkland Restaurant
08.2023 - 02.2025
- Greeted customers warmly to provide exceptional customer service.
- Helped reduce turnover time for tables through quick yet thorough cleaning practices that met all sanitation guidelines.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
Client Service Assistant
Parkland Retirement Living
08.2023 - 12.2024
- Assisted in daily living activities for improved quality of life.
- Improved patient mobility by assisting with transfers and ambulation exercises.
- Observed and examined patients to detect symptoms requiring medical attention such as bruises, open wounds and persistent coughs.
- Provided routine skincare by helping residents in applying non-prescription topical medications to skin.
- Supplied physical support to assist patients in performing daily living activities such as getting out of bed, bathing, dressing, toileting and walking.
- Built strong relationships with coworkers to create an efficient care team focused on collaboration and communication.
Waitress / Sever
The Brownstone Restaurant
06.2020 - 06.2023
- Greeted customers warmly to provide exceptional customer service.
- Adapted quickly to changing circumstances, such as accommodating last-minute reservations or handling unexpected guest requests, demonstrating flexibility and professionalism under pressure.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Receptionist
Qillaq Innovations
07.2019 - 05.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Waitress / Server
Saxifrage Restaurant
07.2018 - 05.2020
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
Education
No Degree - Continuing Care Assistant
Nova Scotia Community College
Nova Scotia06-2023
High School Diploma -
Dr. John Hugh Gillis High School
Antigonish, NS06-2018
Skills
- Teamwork and collaboration
- Attention to detail
- Positive and friendly attitude
- Willing to learn
- Customer service
- Heavy lifting
- Cash handling
- Basic math
Timeline
Server Assistant
Parkland Restaurant
08.2023 - 02.2025
Client Service Assistant
Parkland Retirement Living
08.2023 - 12.2024
Waitress / Sever
The Brownstone Restaurant
06.2020 - 06.2023
Receptionist
Qillaq Innovations
07.2019 - 05.2020
Waitress / Server
Saxifrage Restaurant
07.2018 - 05.2020
No Degree - Continuing Care Assistant
Nova Scotia Community College
High School Diploma -
Dr. John Hugh Gillis High School
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