Kendra Meza

• Managed reservations efficiently, optimizing seating arrangements for maximum guest satisfaction.
• Welcomed guests warmly, ensuring a positive first impression and smooth entry experience.
• Trained new hosts on protocols, enhancing team efficiency and service quality.

Busser

• Maintained cleanliness and organization of dining areas to enhance guest experiences.
• Assisted servers by promptly clearing tables and resetting for new guests.
• Adapted quickly to changing restaurant needs, ensuring smooth service operations.

Server

• Provided excellent customer service by promptly taking orders and addressing guest inquiries.
• Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
• Collaborated with team members to ensure smooth restaurant operations during busy shifts.

FOH Trainer

• Trained new crew members on operational procedures and customer service standards.
• Developed training materials to enhance crew efficiency and knowledge retention.
• Taught new team members correct procedures for all areas of operations.
• Set a positive example for team members by providing high-quality, efficient service.