Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kendra Mason

Edmonton,AB

Summary

I'm passionate about beauty trends, techniques, and products, and I bring a strong background in building relationships with customers and supporting promotions. I thrive on connecting with clients, understanding their needs, and using my expertise to help drive success in a service-oriented retail environment. I'm excited to bring my skills and enthusiasm toward the beauty industry to a team that aims to connect the everyday client to the beauty world.

Overview

3
3
years of professional experience

Work History

Paid Service Beauty Advisor

Sephora
Edmonton, Alberta
01.2024 - Current
  • Drove and exceeded sales goals by providing a personalized beauty experience based on the customer's needs.
  • Educated customers about the proper use of cosmetics, fragrances, and skincare
  • Evaluated the customer's skin to determine skin concerns and skin type.
  • Maintained cleanliness of the work area by wiping down counters, organizing shelves, disposing of trash, and keeping beauty tools clean and sanitized
  • Participated in continuous education workshops to stay updated on makeup advancements.
  • Designed and applied customized makeup looks to meet client specifications and satisfaction.

Operations Lead

Sephora
Edmonton, AB
09.2023 - 01.2024
  • Utilized company computer systems and Microsoft Excel to track and update store stock, sales numbers, and company metric goals.
  • Organizing and updating the store shelving, products, and displays to keep the stock and displays up to company standards.
  • Led a team of stock specialists to ensure that the merchandise is received, organized, and promptly displayed for the customers.

Beauty Advisor

Sephora
Edmonton, AB
07.2022 - 09.2023
  • Created a positive shopping experience for each customer through effective communication skills and customer service excellence.
  • Continuously hit or exceeded sales goals to drive store sales and metrics.
  • Performed sales activities such as cashiering, stocking shelves, inventory management, and driving customer satisfaction.

Education

Sephora Paid Services Certified

Sephora Canada
01-2024

High School Diploma -

Hunting Hills High School
Red Deer, AB
06-2018

Skills

  • In-depth knowledge of cosmetics and makeup application techniques
  • Strong multitasking, organization, and time management skills
  • Extensive retail and customer service experience (5 years overall)
  • Beauty industry enthusiast with a passion for newness and products
  • Skilled in sales techniques and client retention strategies
  • Experienced in entering and monitoring sales data for accurate reporting

References

References available upon request.

Timeline

Paid Service Beauty Advisor

Sephora
01.2024 - Current

Operations Lead

Sephora
09.2023 - 01.2024

Beauty Advisor

Sephora
07.2022 - 09.2023

Sephora Paid Services Certified

Sephora Canada

High School Diploma -

Hunting Hills High School

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