Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Kendra Maghoney

Santa Cruz

Summary

Program management professional prepared to drive impactful results. Proven track record of optimizing program operations and fostering cross-functional collaboration. Reliable and adaptable, consistently aligning team efforts with organizational goals. Skilled in strategic planning and problem-solving.

Overview

13
13
years of professional experience

Work History

Assistant Program Director/Crisis Supervisor

Monterey Bay Teen Challenge
03.2021 - Current
  • Provided individual counseling sessions to clients with disabilities, addressing their emotional and psychological needs
  • Collaborated with a multidisciplinary team of healthcare professionals to assess clients' progress and adjust treatment plans accordingly
  • Conducted group therapy sessions focused on topics such as coping skills, stress management, and social integration
  • Provided crisis intervention services during emergency situations or when clients experienced heightened distress levels
  • Collaborated with employers to identify reasonable workplace accommodations that would enable individuals with disabilities to perform essential job functions effectively
  • Assisted clients in developing strategies for managing pain, stress, and other barriers to daily functioning through the use of relaxation techniques, mindfulness exercises, and adaptive coping mechanisms
  • Fostered a supportive therapeutic relationship with each client, based on empathy, respect, cultural sensitivity, and unconditional positive regard
  • Demonstrated strong crisis management skills when dealing with clients experiencing acute mental health episodes or emotional distress during therapy sessions
  • Supported clients in developing effective coping strategies to manage the challenges associated with their disabilities
  • Maintained a safe and confidential environment for clients to share their personal experiences and concerns
  • Maintained compliance with ethical standards set forth by relevant professional associations
  • Participated in ongoing professional development activities including conferences, seminars, and webinars

Caregiver/Personal Assistant

Honor
06.2012 - 03.2019
  • Provided compassionate care and support to elderly clients, ensuring their safety, comfort, and well-being
  • Monitored vital signs and promptly reported any changes or concerns to healthcare professionals
  • Engaged clients in meaningful activities such as reading, puzzles, crafts, or outings to promote mental stimulation
  • Provided companionship and emotional support to alleviate feelings of loneliness or isolation
  • Managed medical appointments and transportation arrangements for clients as needed
  • Collaborated with healthcare professionals, family members, and other caregivers to ensure continuity of care
  • Documented daily observations including changes in behavior or health conditions
  • Assisted with physical therapy exercises as directed by healthcare professionals
  • Responded quickly during emergencies such as falls or sudden illnesses by providing first aid assistance while waiting for medical help
  • Notified appropriate authorities in cases of suspected abuse or neglect according to established protocols
  • Fostered positive relationships with family members by providing regular updates on the well-being of their loved ones
  • Attended training sessions and workshops to enhance caregiving skills and stay updated on best practices
  • Engaged in active listening during conversations with clients, showing empathy and understanding
  • Calmly handled challenging behaviors such as agitation or aggression by utilizing de-escalation techniques learned through training programs

Education

BS - Environmental Science-Engineering

Humboldt State University
Arcata, CA
01.2002

Skills

  • Supervising experience
  • Leadership
  • Case management
  • Crisis intervention
  • Program development
  • Conflict management
  • Crisis management
  • Team management
  • Mentoring
  • Communication skills
  • Training & development
  • Employee evaluation
  • Microsoft Office
  • Program management

Interests

  • Fundraising Events
  • Offering time and support to shelters for the homeless, women, and animals
  • Learning new cooking techniques and expanding my culinary skills
  • Participating in cooking contests and challenges to showcase culinary skills and creativity
  • I enjoy cooking for friends and family gatherings

Timeline

Assistant Program Director/Crisis Supervisor

Monterey Bay Teen Challenge
03.2021 - Current

Caregiver/Personal Assistant

Honor
06.2012 - 03.2019

BS - Environmental Science-Engineering

Humboldt State University

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Kendra Maghoney