Kendra Frank
Full TIme Studies 25-26
Waseca,Saskatchewan
Summary
Dynamic professional with a strong background as a Criminal and Family Courtworker at Native Counselling Services of Alberta. Recognized for exceptional communication and problem-solving skills, I excel in teamwork and customer service, consistently enhancing productivity and client satisfaction. Committed to continuous improvement and adept at adapting to new challenges.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
4
4
years of professional experience
Work History
Criminal and Family Courtworker
Native Counselling Services of Alberta
01.2011 - 03.2013
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
Parts Specialist
Canadian Tire
08.2009 - 02.2011
- Issued parts to technicians to complete customers' repairs.
- Served customers in-store and by telephone to answer questions and place orders.
- Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
- Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
- Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
- Conducted thorough research on complex parts inquiries, ensuring accurate information was provided to customers and colleagues.
- Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
Education
Bachelor's in Social Work - Social Work
Lakeland College (University Transfer)
Lloydminster, AB04-2029
No Degree - Adminstrative Legal Computer
Mactech Distance Education
Sydney, NS04-2011
No Degree - Automotive Service Technician
SIAST (Polytechnic)
Saskatoon, SK05-2009
High School Diploma -
Chief Poundmaker School
Pounmaker FN, SK.06-2008
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Dependable and responsible
- Excellent communication
- Critical thinking
- Organization and time management
- Problem resolution
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
Cree
Native or Bilingual
English
Native or Bilingual
Timeline
Criminal and Family Courtworker
Native Counselling Services of Alberta
01.2011 - 03.2013
Parts Specialist
Canadian Tire
08.2009 - 02.2011
Bachelor's in Social Work - Social Work
Lakeland College (University Transfer)
No Degree - Adminstrative Legal Computer
Mactech Distance Education
No Degree - Automotive Service Technician
SIAST (Polytechnic)
High School Diploma -
Chief Poundmaker School
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