Kendra Feragen
Ponoka,AB
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Hostess/Server
Boston Pizza
03.2021 - Current
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Developed rapport with regular patrons, fostering a sense of community within the establishment.
- Collaborated with management to implement new strategies for improving restaurant efficiency and guest satisfaction.
- Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
- Consistently upheld company standards and policies, contributing to a positive reputation for the establishment among guests and peers.
Education
Bachelor of Education And Physical Education - First Years
Red Deer Polytechnic
Red Deer04.2028
High School Diploma -
Ponoka Secondary Campus
Ponoka, AB06.2023
Skills
- Customer Service
- Performance Improvement
- Detail Oriented
- Effective Multitasking
- Cleaning and Sanitation
- Active listening
- Positive attitude
- Efficient collaboration
- Adaptability
- Problem-solving abilities
Accomplishments
- Honor Roll Student Grade 7-12
- Received the Levi Busat Memorial Scholarship
- Received the Kinette Club of Ponoka Scholarship
Languages
English
Full Professional
Timeline
Hostess/Server
Boston Pizza
03.2021 - Current
Bachelor of Education And Physical Education - First Years
Red Deer Polytechnic
High School Diploma -
Ponoka Secondary Campus
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