KENDRA EAMES
Summary
Experienced, results-driven professional with a diverse background in clinical work, instructional design, training and coordination. Passionate about ongoing learning and development both personal and organizational, continuous improvement, organizational behaviour and Equity, Diversity and Inclusion. Flexible and calm under pressure with experience in fast-paced, deadline driven environments. Strong leadership and communication skills, with a commitment to collaborative and supportive appraoches to achieving goals to ensuring successful outcomes.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Project Coordinator, 1Door4Care
Children's Hospital Of Eastern Ontario
07.2023 - Current
- Prepared meeting agendas and minutes for distribution and record keeping.
- Maintained open communication by preparing updates on project status.
- Established rapport and engaged with stakeholders to build lasting professional relationships.
- Liaised between departments and committees to facilitate communication and keep appropriate parties updated on project developments.
- Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
Staff Trainer, Neurodevelopmental Health
Children’s Hospital Of Eastern Ontario
11.2022 - 04.2023
- Responsible for project coordination of staff onboarding and orientation
- Project development and coordination lead on Instructor Therapist training-competency and evaluation
- Additional coordination duties related to net-new program roles (including but not limited to Recreations Therapists, Respite Workers, and Child and Youth Counselors)
- Build, facilitate and deliver workshops, training opportunities and mentoring to frontline staff during a period of rapid growth
- Lead on development of new system tools to aid in the dissemination of training information program wide, including operationalization of communication, promotion and feedback strategies
- Applied diverse instructional methods, optimizing trainee engagement
- Prepared and presented supplementary learning material to support ongoing staff professional development
ASD Consultant- School Support Program, Autism
Children’s Hospital Of Eastern Ontario
04.2019 - 04.2020
- Additionally held position October 2017-October 2018
- Primary point of contact for school-based communications
- Coordinated the facilitation of client programming and skills to school-based learning environment
- Consulting and liaising with internal and external stakeholders to ensure best outcomes
- Developed and maintained courteous and effective working relationships
- Developed and facilitates training sessions for educational professionals and staff
- Proficient self-directed schedule management, swift problem solving, collaboration, and oral/written communication skills
Senior Therapist, Autism
Children’s Hospital Of Eastern Ontario
11.2018 - 05.2019
- Lead for multiple teams program wide
- Responsible for oversight of team operations, and communication with families
- Created and supported the implementation and development of clinical programming, staff training, and new program initiatives, including documentation, plans and reports.
- Collaborated with multidisciplinary teams and liaised with internal and external stakeholders.
- Performance monitoring and results tracking to ensure performance quality
- Ensure that team members were provided with ongoing development opportunities and used appropriate procedures, equipment and material to perform assigned duties
- Regular communication with leadership team, and swift dissemination of information as required
Instructor Therapist, Autism
Children’s Hospital Of Eastern Ontario
11.2011 - 04.2017
- Additionally held position November 2021- November 2022, with project development and program expansion build in the School Support Program, May 2022-October 2022
- Direct care provider, maintaining high levels of organization in scheduling and managing client files
- Detail-oriented and assent-based approach to the development of instructional content and implementation of evidence-based programming
- Experience training in 1:1 and group services, presentation development and delivery, parent coaching and bahavioural skills training
- Expert in performance metrics and data management
Coordinator –Volunteer Team
Montreal Chamber Music Festival
05.2004 - 09.2004
- Lead on coordinating and scheduling all volunteers for the festival
- Monitoring deliverables, and worked within duration, work periods, activity sequences and resource requirements as they pertained to the rollout of volunteer staffing using Microsoft Projects
- On site change coordination throughout the festival to ensure staff efficiencies and troubleshooting as needed.
- Gained strong leadership skills by managing projects from start to finish
Education
Master of Professional Education (MPEd) - Applied Behavior Analysis
Western University
2021
Baccalaureate of Education -
University of Ottawa
2011
Graduate Certificate - Autism & Behavioural Sciences
Algonquin College
2011
Bachelor of Arts - Sociology
Concordia University
2005
Skills
- Proficient time management and project planning skills to improve efficiency and effectiveness
- Strong problem-solving skills, able to identify risks, develop and implement mitigation strategies and work collaboratively with stakeholders for project success
- Independent, autonomous, innovative, detail oriented, task-focused and self-directed as required
- Supportive, empathetic and equitable team member
- Excels in analytical thinking using solutions-based approach
- Calm under pressure - Maintains stable performance during frenetic and high-stress situations
- Poised and adaptable public speaker
- Demonstrated knowledge and experience in teaching, behavioural science, adult learning strategies, training, instructional design, and coaching
- Proficient with MS Office applications, Microsoft365, Sharepoint, Teams, Zoom
Accomplishments
- Path 3 -Indigenous Cultural Awareness Training (July 2023)
- SafeTalk Training (May 2023)
- San’yas Indigenous Cultural Safety Training (January 2022)
- Joint Health and Safety Member (November 2021-November 2022)
- Extraordinary Productivity Workshop (November 2019)
- Communicating During Conflict Workshop (April 2018)
Certification
Fundamentals of Waterfall Project Management-PMI (April 2023)
LEAN Yellow Belt
(June 2022)
Member, Ontario College of Teachers (OCT)
Timeline
Project Coordinator, 1Door4Care
Children's Hospital Of Eastern Ontario
07.2023 - Current
Staff Trainer, Neurodevelopmental Health
Children’s Hospital Of Eastern Ontario
11.2022 - 04.2023
ASD Consultant- School Support Program, Autism
Children’s Hospital Of Eastern Ontario
04.2019 - 04.2020
Senior Therapist, Autism
Children’s Hospital Of Eastern Ontario
11.2018 - 05.2019
Instructor Therapist, Autism
Children’s Hospital Of Eastern Ontario
11.2011 - 04.2017
Coordinator –Volunteer Team
Montreal Chamber Music Festival
05.2004 - 09.2004
Master of Professional Education (MPEd) - Applied Behavior Analysis
Western University
Baccalaureate of Education -
University of Ottawa
Graduate Certificate - Autism & Behavioural Sciences
Algonquin College
Bachelor of Arts - Sociology
Concordia University
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