Overview
Work History
Education
Skills
References
Timeline
Generic

Kendle Menard

Winnipeg,MB

Overview

23
23
years of professional experience

Work History

Administrator

Canteen Canada
09.2023 - Current
  • Handled scheduling for executive's calendar and prepared meeting agenda and materials.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
  • Seamlessly interacted with colleagues to plan and complete special projects.
  • Screened calls and emails and initiated actions to respond or direct messages for managers.
  • Organized and updated schedules for executives.
  • Gathered documents, data and formulated analytics to prepare issues for discussion and reports for review.
  • Updated spreadsheets and created presentations to support executives and boost team productivity.
  • Offered assistance, collaboration and clerical support to auditors throughout entire review process.
  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
  • Collected, validated, and distributed information to employees.
  • Computerized office activities, maintained customer communications, and tracked records through delivery.
  • .
  • Collected, arranged, and input information into database system.

Executive Administrative Assistant

Furnasman Right-Time
10.2020 - 08.2023
  • Handled scheduling for executive's calendar and prepared meeting agenda and materials.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
  • Seamlessly interacted with colleagues to plan and complete special projects.
  • Screened calls and emails and initiated actions to respond or direct messages for managers.
  • Gathered documents, data and formulated analytics to prepare issues for discussion and reports for review.
  • Updated spreadsheets and created presentations to support executives and boost team productivity.
  • Offered assistance, collaboration and clerical support to auditors throughout entire review process.
  • Wrote and enforced administrative procedure plans to reduce errors and prevent process delays.
  • Handled confidential and sensitive information with discretion and tact.
  • Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
  • Managed inventory levels for office supplies, reducing waste while guaranteeing availability when needed.

Order Desk

Quality Vending Service
11.2014 - 10.2020
  • Answered constant flow of customer calls with minimal wait times.
  • Updated account information to maintain customer records.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services, and company information.
  • Processed customer service orders promptly to increase customer satisfaction.

Customer Service Supervisor

Dufresne Furniture & Appliances
07.2006 - 10.2014
  • Coached employees through day-to-day work and complex problems.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Coached team members to deliver hospitable, professional service while adhering to set service models.
  • Actively supported service associates by quickly responding to questions via phone and email and finding appropriate solutions to customer issues.
  • Researched and corrected customer concerns to promote company loyalty.
  • Created, prepared, and delivered reports to various departments.
  • Monitored front areas so that questions could be promptly addressed.

Receptionist

Buckwold Western
06.2001 - 06.2006
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.
  • Corresponded with clients through email, telephone, or postal mail.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Maintained confidentiality of information regarding clients and company.
  • Answered central telephone system and directed calls accordingly.
  • Maintained visitor log for entering and leaving facility for security purposes.

Education

HIGH SCHOOL DIPLOMA -

Sturgeon Creek Collegiate
06.2002

Skills

  • Expense Reporting
  • Meeting Support
  • Account Reconciliation
  • Office Administration
  • Office Supplies and Inventory
  • Credit and Collections

References

References available upon request

Timeline

Administrator

Canteen Canada
09.2023 - Current

Executive Administrative Assistant

Furnasman Right-Time
10.2020 - 08.2023

Order Desk

Quality Vending Service
11.2014 - 10.2020

Customer Service Supervisor

Dufresne Furniture & Appliances
07.2006 - 10.2014

Receptionist

Buckwold Western
06.2001 - 06.2006

HIGH SCHOOL DIPLOMA -

Sturgeon Creek Collegiate

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Kendle Menard