Summary
Overview
Work History
Education
Skills
Languages
Certification
Interests
Timeline
Generic

Kendell Killam

Indian Mountain,NB

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.


Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Event Coordinator

Bass Pro Shops
08.2015 - 03.2020
  • Coordinated logistics for events, ensuring seamless execution and adherence to timelines.
  • Developed and managed event budgets, optimizing resource allocation and minimizing costs.
  • Led team training sessions on event coordination best practices to improve overall performance.
  • Coordinated schedules and timelines for events.
  • Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
  • Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
  • Conducted post-event analysis, identifying areas of improvement for future events.
  • Employed social media platforms effectively to promote upcoming events, reaching a wider audience base.
  • Increased brand visibility through strategic placement of promotional materials at high-profile events.
  • Cultivated strong partnerships with local businesses, securing in-kind donations or sponsorships for various occasions.
  • Enhanced brand recognition, executing promotional events that aligned with corporate marketing strategies and goals.

Team Lead Sales Associate

Bass Pro Shops
08.2015 - Current
  • Led team in achieving sales targets through effective coaching and product knowledge training.
  • Developed and implemented strategies to enhance customer engagement and overall shopping experience.
  • Enhanced visual merchandising standards, increasing product visibility and driving impulse purchases.
  • Developed strong relationships with key clients, ensuring their continued loyalty and repeat business.
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.

Waitress

Cora Breakfast And Lunch
03.2005 - 06.2007
  • Delivered exceptional customer service in fast-paced dining environment, ensuring guest satisfaction.
  • Managed multiple tables simultaneously while maintaining attention to detail and accuracy in orders.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery during peak hours.
  • Handled cash transactions and processed payments efficiently, maintaining accurate financial records.
  • Resolved guest complaints promptly, ensuring positive experiences and repeat business opportunities.
  • Maintained cleanliness and organization of dining area, adhering to health and safety regulations consistently.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.

Education

High School Diploma -

Moncton High School
Moncton, NB
06-2004

Skills

  • Strong leadership
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking Abilities
  • Reliability
  • Customer satisfaction
  • Organizational skills
  • Team leadership
  • Adaptability and flexibility
  • Customer engagement
  • Relationship building
  • Task prioritization
  • Conflict resolution
  • Professionalism

Languages

English

Certification

  • Health and Safety , Bass Pro Shops - 2025

Interests

  • Outdoor Recreation
  • Cooking
  • Gardening

Timeline

Event Coordinator

Bass Pro Shops
08.2015 - 03.2020

Team Lead Sales Associate

Bass Pro Shops
08.2015 - Current

Waitress

Cora Breakfast And Lunch
03.2005 - 06.2007

High School Diploma -

Moncton High School

Similar Profiles

CREATE PROFILE
Kendell Killam