Summary
Overview
Work History
Education
Skills
Timeline
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Kendall Ward

Esgenoopetitj,NB

Summary

Empathetic Case Coordinator with more than 2 years of experience in Jordan's Principal case coordination. Adept at structuring effective plans around each client's strengths. Committed to providing the highest level of care with outstanding abilities in interviewing, project management and team leadership.

Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service.

Overview

5
5
years of professional experience

Work History

Jordan's Principal Case Coordinator

Mawiw Corperation
09.2022 - Current
  • Acted as an advocate for clients when necessary, ensuring their needs were met and their voices heard throughout the case management process.
  • Managed over a 100 assigned cases and projects in 2023.
  • Collaborated closely with external agencies to ensure seamless service provision, minimizing gaps in care for clients.
  • Safeguarded client confidentiality by adhering to strict privacy guidelines and maintaining secure records management practices.
  • Completed various administrative tasks such as making phone calls, answering emails and inputting data into systems.

Educational Assistant

Esgenoopetitj First Nation
09.2019 - 06.2022
  • Provided support to help students with special needs learn and grow.
  • Developed strong rapport with students, fostering trust and mutual respect to create a positive classroom atmosphere conducive to learning.
  • Supported students with special needs by adapting lessons and providing necessary accommodations in collaboration with special education staff.
  • Encouraged social-emotional growth among students by modeling appropriate behavior and guiding conversations around self-awareness, empathy, and responsible decisionmaking.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.

Education

Wabanki Bachelor's of Education - Education

University of New Brunswick
Fredericton, NB
06.2025

Certificate - Education

New Brunswick Community College
Miramichi, NB
06.2019

Skills

  • Case Documentation
  • Data Collection
  • Excellent communication abilities
  • Active listening strengths
  • Advocacy background
  • Progress Tracking
  • Certified in CPR/AED
  • Client meetings
  • Community Outreach

Timeline

Jordan's Principal Case Coordinator

Mawiw Corperation
09.2022 - Current

Educational Assistant

Esgenoopetitj First Nation
09.2019 - 06.2022

Wabanki Bachelor's of Education - Education

University of New Brunswick

Certificate - Education

New Brunswick Community College

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Kendall Ward