Kendall S. McLaglen
Los Angeles
Summary
Motivated MSW student with a strong foundation in social work, focusing on effective therapy and client advocacy. Proven ability to manage caseloads and collaborate with multidisciplinary teams to enhance treatment outcomes, positively impacting individual and community well-being.
Overview
15
15
years of professional experience
Work History
Psychiatric Clinical MSW Intern
Edelman Westside Mental Health Center
08.2025 - 05.2026
- Managed caseload of 5-10 clients, providing in-person and telehealth therapy to specialty mental health clients weekly, ensuring consistent support.
- Deliver individual therapy using DBT, CBT, EBP's.
- Collaborated with multidisciplinary team of LCSWs, LMFTs, psychologists, nurses, and psychiatrists to enhance care coordination and improve treatment outcomes.
- Conduct weekly intake assessments and triage screening calls.
- Supported clients with monthly case management needs, facilitating access to resources and services.
- Supported operations at a Los Angeles County DMH site located in service area 5.
Recovery Coach (Teen House)
Clementine Malibu Lake
05.2020 - 2026
- Monitored emotional well-being of clients in eight-bed teen house treatment center, intervening with recovery-focused directives to support their healing process.
- Led art and life skills groups for teens on weekends, fostering personal expression and practical skills development.
- Supervised meal preparation and provided Daily Emotional and Safety Charting checks during AM and PM shifts to ensure client safety and well-being.
MSW Intern
ONE generation
09.2024 - 05.2025
- Conducted daily check-ins, addressed questions, and organized activities to enhance engagement for all seniors.
- Managed front office tasks, facilitated workshops, and proactively anticipated needs of seniors to improve service delivery within the center.
- Assisted in developing community outreach programs for diverse populations.
- Conducted intake assessments and documented client needs accurately.
- Collaborated with social workers to create individualized service plans.
MSW Advocate Intern
National Council of Aging
09.2024 - 05.2025
- Secured grant to deliver monthly seminars on digital literacy and technology at Senior Enrichment Center, holding weekly office hours to provide ongoing support.
- Guided seniors in online banking, cybersecurity, scams, and basic email usage, enhancing their confidence and safety in digital environments.
- Provided comprehensive assessments of clients' social and emotional needs.
- Developed personalized care plans in collaboration with healthcare teams.
- Facilitated support groups for older adults and their families.
Recovery Coach (Adult House)
Monte Nido Affiliates
04.2020 - 05.2020
- Monitored clients' recovery and healing process daily, directing goal-oriented skills to help manage emotional, mental, and psychological triggers effectively.
- Prepared and served balanced meals and nutritious snacks, fostering a supportive environment that promotes clients' overall well-being.
- Facilitated recovery sessions to support client progress and emotional well-being.
- Collaborated with multidisciplinary teams to develop personalized treatment plans.
- Guided clients in setting achievable recovery goals and strategies.
Waitress
HF Bar Ranch
06.2011 - 08.2018
- Counseled children at summer camp, fostering personal growth and teamwork over two years.
- Served as camp counselor at high-end dude ranch resort in Wyoming, providing engaging experiences for children starting at age seventeen.
- Provided excellent customer service to enhance guest dining experiences.
- Managed multiple tables efficiently during high-volume service periods.
- Collaborated with kitchen staff to ensure timely food delivery.
Intern
7 Cups of Tea
01.2015 - 07.2015
- Trained as active listener in online format, focusing on counseling individuals in distress.
- Supported individuals seeking help online, including those facing addiction, homelessness, and mental health challenges, fostering a safe environment for their concerns.
- Assisted in managing online chat support for users seeking emotional guidance.
- Collaborated with team members to create resource materials for peer support programs.
- Engaged with users to provide empathetic listening and support through chat sessions.
Education
Master of Social Work -
California State University, Los Angeles
01-2026
Online Certificate - Positive Psychology
University of Pennsylvania
01-2019
Bachelor of Arts Degree - Psychology
California State University, Northridge
01-2018
Associate of Arts Degree - General Studies
Los Angeles Pierce College
01-2016
Skills
- Treatment planning
- Case coordination
- Planning interventions
- Client advocacy
- Referral networking
- Facilitating groups
- Emotional guidance
- Goal setting
- Motivational techniques
- Resource support
- Peer mentoring
- Clinical records
- Organizational abilities
- Team collaboration
- Organizational abilities
Accolades And Activities
- Dean's List from 2012-2018 & 2023-2026
- National Society of Leadership and Success Member, 2017-2018 & 2023-2025
- Psychology Club & Published Author for Weekly Literary Magazine, 2016-2017
- Proficient in PowerPoint and Word
Community Engagement And Volunteer Work
- Volunteer Writer, Breaking Taboo, 10/01/22, Present, Wrote articles related to mental health and psychology for a non-profit organization that brings awareness to mental health issues worldwide.
- Volunteer, Ride-On Therapeutic Horsemanship, 02/01/18, 06/30/21, Assisted kids with physical and mental disabilities during their equine activities, including helping them groom and brush their horses and clean their stables.
- Volunteer, Crisis Text Line, 02/01/19, 10/31/20, Volunteered for an online mental health messaging website for those in crisis., Completed 10-week training program in crisis management through active listening courses.
- Volunteer, Frontline, 06/01/14, 06/30/15, Prepped and made snacks and meals for the homeless community in Downtown LA.
- Volunteer, Operation Gratitude, 09/01/13, 09/30/14, Created care packages and cards for military personnel stationed abroad.
- Volunteer, Special Olympics, 05/01/12, 05/31/13, Assisted kids with special needs train for their Olympic competitions.
Accomplishments
Dean's List, 2012-2016, 2023-2026
Timeline
Psychiatric Clinical MSW Intern
Edelman Westside Mental Health Center
08.2025 - 05.2026
MSW Intern
ONE generation
09.2024 - 05.2025
MSW Advocate Intern
National Council of Aging
09.2024 - 05.2025
Recovery Coach (Teen House)
Clementine Malibu Lake
05.2020 - 2026
Recovery Coach (Adult House)
Monte Nido Affiliates
04.2020 - 05.2020
Intern
7 Cups of Tea
01.2015 - 07.2015
Waitress
HF Bar Ranch
06.2011 - 08.2018
Master of Social Work -
California State University, Los Angeles
Online Certificate - Positive Psychology
University of Pennsylvania
Bachelor of Arts Degree - Psychology
California State University, Northridge
Associate of Arts Degree - General Studies
Los Angeles Pierce College