Kendall Parry
Brantford,ON
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Collector
Easyhome
11.2021 - Current
- Collaborated with team members to achieve monthly targets, promoting a positive work environment and boosting overall productivity.
- Contacted customers to discuss payment schedules and set up or immediately process payments.
- Reduced outstanding debts by implementing strategic collections tactics and maintaining open lines of communication with customers.
- Developed strong relationships with clients, fostering trust and facilitating successful account resolutions.
Temporary Store Manager
Easyhome
01.2023 - 01.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Server/Cashier
Skyway Cafe
08.2021 - 09.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Front Desk Agent
Days Inn
01.2017 - 08.2020
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
Receptionist
St Josephs Lifecare Centre
09.2012 - 08.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Assisted with staffing tasks
Education
High School Diploma -
Pauline Johnson Collegiate & Vocational School
Brantford, ON06.2010
Skills
- Safety Procedures
- Assertiveness
- Collections processing
- Customer Service
- Problem-Solving
- Multitasking and Organization
- Time Management
- Telephone skills
Languages
English
Full Professional
Certification
Emergency First Aid - CPR C - AED
Expires: January 9th, 2026
Certified by St John's Ambulance
Timeline
Temporary Store Manager
Easyhome
01.2023 - 01.2024
Collector
Easyhome
11.2021 - Current
Server/Cashier
Skyway Cafe
08.2021 - 09.2022
Front Desk Agent
Days Inn
01.2017 - 08.2020
Receptionist
St Josephs Lifecare Centre
09.2012 - 08.2018
High School Diploma -
Pauline Johnson Collegiate & Vocational School
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