Kendal McLellan
Calgary,AB
Summary
Versatile and customer-focused individual, adept at wearing many hats, eager to join Anything Grows as a Garden Center Service Team member. Experienced in various tasks with a deep passion for learning and outdoor environments, ready to contribute to plant care, retail organization, and deliver exceptional customer service. As a strong team player with a positive attitude and a commitment to excellence, ready to uphold high standards and make a positive impact on customer experiences.
Overview
13
13
years of professional experience
Work History
Production Shift Lead
Righteous Gelato
04.2019 - 02.2023
- Trained new team members on GMP standards
- Member of the Health & Safety Committee
- Met production targets & tight deadlines
- Provided semi-annual performance reviews for the production team
- Worked closely with Warehouse, QA, & Supply Chain teams in various environments, including the production line & freezer
- Promoted a culture of learning, growth, & constant improvement
- Ensured all production paperwork was properly completed
Cashier
Costco Wholesale
09.2018 - 01.2019
- Promoted incentive programs to increase overall sales revenue
- Contributed to store success by maintaining cleanliness throughout the facility
- Stocked, tagged, & displayed merchandise
- Exceeded Costco's expected members per hour checkout rate
Chocolatier/Gelato Maker
Coombs Country Candy
07.2014 - 04.2018
- Provided personalized customer service for specialty custom orders
- Developed allergen-free chocolate & gelato products
- Kept work areas clean & organized to maximize efficiency & safety
- During busy seasons worked night, weekend, & holiday shifts to meet customer demand
- Packaged chocolate items for orders
Housekeeping Lead
Middle Beach Lodge
07.2017 - 01.2018
- Maintained exceptional cleanliness across a sprawling 40 acre property
- Designed & created decorative arrangements for the lobby & lounges using local flora
- Managed daily scheduling to ensure rooms were ready for guest check-in
- Trained new team members on company standards & expectations
Cashier/Front End Assistant
Coombs Country Candy
07.2010 - 07.2014
- Built relationships with customers to better understand their needs & to encourage repeat business
- Handled cash with high accuracy
- Exceeded productivity goals through consistent attention to detail & organization during busy shifts
- Set up new product displays
- Restocked & managed inventory levels effectively
Education
Academic Upgrading
Mount Royal University
Calgary, ABProfessional Photography Certificate
North Island College
Courtenay, BCHigh School Diploma -
Alberni District Secondary
Port Alberni, BCSkills
- Strong Work Ethic & Good Communication
- Inventory Management & Restocking
- Reliable, Flexible, & Adaptable
- Accurately Prepare Customer Orders
- Heavy Lifting
- Product Recommendations
- Teamwork, Coordination, & Time Management
- Warehouse & Production Line Operations
- Health & Safety Regulations
- Quality Control
Timeline
Production Shift Lead
Righteous Gelato
04.2019 - 02.2023
Cashier
Costco Wholesale
09.2018 - 01.2019
Housekeeping Lead
Middle Beach Lodge
07.2017 - 01.2018
Chocolatier/Gelato Maker
Coombs Country Candy
07.2014 - 04.2018
Cashier/Front End Assistant
Coombs Country Candy
07.2010 - 07.2014
Academic Upgrading
Mount Royal University
Professional Photography Certificate
North Island College
High School Diploma -
Alberni District Secondary
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