Kencheng Lee
San Diego
Summary
Accomplished Maintenance Manager skilled in preventive maintenance and team leadership. Demonstrated ability to enhance operational readiness through effective project management and continuous improvement initiatives.
Dynamic Maintenance Manager with a proven track record in preventive maintenance, team leadership, and project management. Committed to optimizing equipment functionality and enhancing operational efficiency.
Overview
10
10
years of professional experience
Work History
Maintenance Manager
Chick-fil-A
San Diego, CA
06.2018 - Current
- Led maintenance operations to ensure optimal equipment functionality and operational readiness.
- Developed and implemented preventive maintenance programs to reduce downtime and extend asset lifespan.
- Trained and mentored team members on maintenance best practices and safety protocols.
- Conducted regular inspections to identify repair needs, enhancing overall facility performance.
Team Leader
Chic-Fil-A
San Diego, CA
06.2018 - Current
- Oversaw daily operations, ensuring high standards of food quality and customer service.
- Trained and mentored team members, fostering a positive work environment.
- Implemented efficient workflows to improve order accuracy and speed of service.
- Developed training materials that enhanced employee onboarding processes.
Team Member
Chick-fil-A
San Diego, CA
09.2016 - Current
- Provided exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Collaborated with team members to maintain efficient workflow during peak hours, enhancing operational efficiency.
- Trained new employees on food safety protocols and customer service standards, fostering a knowledgeable team.
- Assisted in inventory management by conducting regular stock checks and reporting discrepancies to leadership.
Delivery Manager
Chick-fil-A
San Diego, CA
06.2021 - 06.2024
- Led cross-functional teams to optimize delivery processes and enhance customer satisfaction.
- Developed and implemented training programs to improve team performance and operational efficiency.
- Analyzed delivery metrics to identify trends and drive continuous improvement initiatives.
- Coordinated with suppliers and vendors to streamline logistics operations and reduce delays.
Education
High School Diploma -
Scripps Ranch Highschool
San Diego, CASkills
- Preventive Maintenance
- Project management
- Equipment troubleshooting
- Maintenance planning
- Staff management
- Safety protocols
- Team leadership
- Facilities maintenance
- Inventory monitoring
- Continuous improvement
- Equipment inspection
- Employee performance assessment
- Inventory replenishment
- Deadline management
- Employee scheduling
- Computer skills
- Task delegation
- Teamwork and collaboration
- Scheduling and coordinating
- Staff training
- Good judgment
- Strategic planning
- Employee coaching and mentoring
- Training and development
Timeline
Delivery Manager
Chick-fil-A
06.2021 - 06.2024
Maintenance Manager
Chick-fil-A
06.2018 - Current
Team Leader
Chic-Fil-A
06.2018 - Current
Team Member
Chick-fil-A
09.2016 - Current
High School Diploma -
Scripps Ranch Highschool