Ken Willett
Etobicoke,ON
Summary
Proven track record of optimizing driver performance and safety protocols as a Driver Supervisor. Skilled in data entry and maintaining a goal-oriented mindset, ensuring compliance and enhancing operational efficiency.
Overview
2015
2015
years of professional experience
1
1
Certification
Work History
UFCW Representative
UFCW
- Responded to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility, and claims.
- Represented Union workers on site and at Labour Hearings
- Communicated with clients and customers to gather, provide and share updated information on products and services.
CDL Truck Driver
Zircon Logistics / Bissell Enterprises Freight
- Operated with safety and skill to avoid accidents and delays.
- Dropped and hooked trailers and changed configuration of equipment.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
Driver Supervisor / DZ
Chiovitti Bananas
02.2011 - 04.2014
- Worked closely with Human Resources to address employee concerns, such as pay discrepancies or workplace conflicts, in an efficient and timely manner.
- Managed driver schedules to accommodate changing demands, optimizing resources while maintaining customer satisfaction.
- Developed clear expectations for driver performance, ensuring consistent quality across the team.
- Reduced accident rates by strictly enforcing safety protocols and conducting thorough vehicle inspections.
- Conducted regular progress reviews with drivers, providing constructive feedback for continuous improvement.
Armed Guard Driver
Wells Fargo
06.2001 - 07.2005
- Maintained proficiency in use of assigned protective equipment, weapons and restraint devices.
- Operated and monitored security panels, alarms and related security equipment to provide area and visitor surveillance.
- Monitored and authorized entrance and departure of visitors and employees to guard against theft and maintain security of premises.
- Monitored all doors and windows of [Number]-foot [Type] facility to prevent entry of unauthorized individuals.
- Operated large vehicles with DZ certification
- Responsible for maintenance and care
- Ensured compliance with company policies and regulations through routine inspection of employee badges and belongings.
Education
GED -
Riverside High
Windsor, ON09-1982
Skills
- Client assistance
- Goal-oriented mindset
- Customer service expertise
- Driving Experience
Languages
English
Full Professional
Certification
- DZ Driver Trainer Certificate
- DZ Class Driver’s Licence – Clean Abstract
- WHMIS Certified
- First Aid / CPR
Timeline
Driver Supervisor / DZ
Chiovitti Bananas
02.2011 - 04.2014
Armed Guard Driver
Wells Fargo
06.2001 - 07.2005
UFCW Representative
UFCW
CDL Truck Driver
Zircon Logistics / Bissell Enterprises Freight
GED -
Riverside High
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