Summary
Overview
Work History
Skills
Timeline
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Ken Skibsted

Calgary,AB

Summary

Manager with 23 years experience and a proven track record of creating successful food service operations, managing staff and increasing profits. Extensive experience in menu design, ordering supplies and creating innovative solutions to food service challenges. Well-versed in hospitality standards and natural knack for building relationships with customers.

Overview

27
27
years of professional experience

Work History

Manager

Glenn's Jobsite 2 Pub
12.2000 - Current
  • Manages bar staff, trained new hires, and implements disciplinary procedures when necessary.
  • Reviews monthly sales reports to identify areas of improvement and growth opportunities,
  • Orders and maintains an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
  • Develops drink recipes and menus to meet customer preferences while optimizing profitability.
  • Monitors the performance of bartenders to ensure that all customers receive prompt service in a courteous manner.
  • Enforces safety regulations and ensurs proper sanitation practices are followed by all employees.
  • Maintains accurate records of liquor inventory and purchases for budgeting purposes.
  • Negotiates purchase agreements with vendors to obtain best pricing on supplies.
  • Resolves customer complaints regarding quality of food and beverage service in a timely manner.
  • Manages day-to-day operations including opening and closing suites, scheduling shifts for employees, cash handling procedures and payroll processing.
  • Creates promotional materials such as flyers or posters to advertise specials or upcoming events.
  • Maintains cleanliness standards throughout the bar area including countertops, shelves and equipment.
  • Ensures compliance with local health codes regarding food and storage temperatures or alcohol serving guidelines.
  • Maintains detailed inventory of bar supplies and stocked work areas.
  • Completes thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Interviews, hires, and trains staff to improve customer retention and bolster sales.
  • Monitors patron alcohol consumption to encourage safety.

Kitchen Manager

Joey Tomatoes Eau Claire
01.1997 - 01.2002
  • Developed and implemented kitchen policies, procedures and quality standards.
  • Trained new kitchen staff on proper food handling techniques and safety regulations.
  • Monitored sanitation practices to ensure that all employees adhere to health regulations.
  • Resolved customer complaints in a timely manner while maintaining a positive attitude towards guests at all times.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.

Skills

  • Strategic Planning
  • Policy Implementation
  • Workforce Management
  • Marketing
  • Performance Management
  • Operations Management
  • Financial Management
  • Expense Tracking
  • Staff Development
  • Staff Management
  • Business Planning
  • Schedule Preparation
  • Time Management
  • Team Leadership

Timeline

Manager

Glenn's Jobsite 2 Pub
12.2000 - Current

Kitchen Manager

Joey Tomatoes Eau Claire
01.1997 - 01.2002
Ken Skibsted