Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ken Robert

Toronto

Summary

Dynamic and detail-oriented professional with extensive experience in courier services and warehouse operations at Zaptor. Proven track record in optimizing delivery routes and maintaining inventory accuracy. Skilled in inventory management and customer support, consistently ensuring timely and secure deliveries while enhancing team collaboration. Committed to excellence in fast-paced environments.

Overview

10
10
years of professional experience

Work History

Courier & Package Delivery Driver

Zaptor
05.2018 - 04.2025
  • Delivered packages promptly and efficiently while ensuring the security and integrity of shipments.
  • Planned optimal delivery routes to maximize efficiency and meet deadlines.
  • Provided excellent customer service by handling inquiries and ensuring safe, on-time deliveries.
  • Maintained accurate delivery records and followed company protocols for handling packages.

Warehouse Stockroom Associate

Kerry Industrial
10.2016 - 02.2018
  • Retrieved and processed customer orders, primarily small parts such as nuts and bolts, ensuring accuracy and efficiency.
  • Managed stockroom organization, ensuring logical placement and proper labeling of inventory.
  • Assisted front-of-house associates by quickly fulfilling in-store customer requests.
  • Conducted inventory checks and assisted in resolving discrepancies to prevent stock shortages.

Stockroom Associate

Shoppers Home Distribution
06.2015 - 12.2016
  • Maintained back-of-house stock organization, ensuring ease of access for customer orders
  • Assisted retail floor staff in retrieving and restocking merchandise as needed
  • Conducted inventory counts and ensured stock accuracy to minimize discrepancies
  • Loaded and organized merchandise onto freight trucks efficiently to optimize space and ensure secure transport.
  • Worked collaboratively with warehouse teams to meet shipping deadlines.

Education

Business

Gale Courses

Psychology

University of Athabasca
Toronto, ON

Skills

    Inventory Management & Stockroom Organization

    Order Fulfillment & Picking/Packing

    Warehouse Logistics & Freight Loading

    Courier & Package Delivery Services

    Route Planning & Efficient Navigation

    Problem-Solving & Inventory Accuracy

    Team Collaboration & Customer Support

    Shopify & Retail POS Systems (familiarity)

    Attention to Detail & Time Management

    Communication & Task Prioritization

Languages

English
Professional Working

Timeline

Courier & Package Delivery Driver

Zaptor
05.2018 - 04.2025

Warehouse Stockroom Associate

Kerry Industrial
10.2016 - 02.2018

Stockroom Associate

Shoppers Home Distribution
06.2015 - 12.2016

Business

Gale Courses

Psychology

University of Athabasca

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