Ken Reid
Saint Peters Bay,Canada
Summary
Experienced counseling professional with strong background in addiction recovery and behavioral health. Skilled in individual and group therapy, crisis intervention, and developing personalized treatment plans. Consistently achieve positive outcomes through empathy, active listening, and evidence-based practices. Known for fostering collaborative environments and adapting to meet client and team needs effectively.
Overview
1
1
Certification
Work History
Addition Counselor
Hull Services
- Collaborated with physicians to determine effective combination of therapy and medical treatments for patients in recovery.
- Enhanced patient recovery by developing and implementing tailored treatment plans for each individual.
- Provided crisis intervention services when necessary, quickly responding to emergencies and connecting clients with appropriate resources.
- Developed customized aftercare plans for discharged clients, ensuring they had access to ongoing support services upon completion of formal treatment programs.
- Led individual and group counseling sessions to meet variety of therapeutic needs for recovering individuals.
- Developed patient care plans and documented progress toward goals.
- Maintained detailed records of client interactions, ensuring accurate tracking of progress over time.
- Educated family members on the nature of addiction and ways they could best support their loved ones during treatment and beyond.
- Developed professional relationships with referring agencies to improve communication related to intakes and to increase business for facility.
- Assisted clients in identifying triggers and developing personalized coping mechanisms, reducing the risk of relapse.
Service Desk Manager
Buchanan Technologies
- Provided training, coaching and ensure the team is working effectively
- Lead internal and client facing meetings, conference calls, demonstrations, and presentations
- Handle a high volume of phone calls, emails, and inquiries from clients, responding with empathy and professionalism
Education
Diploma - Network System Administration
CDI
01.2021
Diploma - Developmental Service Worker
Fanshawe College
01.1999
Skills
- Individual counseling
- Empathy development
- Group facilitation
- Treatment Planning
- Documentation proficiency
- Family therapy
- Client assessment
- Trauma-informed care
- Teamwork and collaboration
Certification
Non-Violent Crisis Intervention
Naloxone administration
Trauma-Informed Care
Harm reduction
Non-Violent Crisis Intervention
Timeline
Diploma - Developmental Service Worker
Fanshawe College
Non-Violent Crisis Intervention
Naloxone administration
Trauma-Informed Care
Harm reduction
Non-Violent Crisis Intervention
Addition Counselor
Hull Services
Service Desk Manager
Buchanan Technologies
Diploma - Network System Administration
CDI
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